Remote Tier-3 Technical Support Engineer
Turnitin
New York, NY
- Remote job
Turnitin, LLC is seeking a Technical Support Tier 3 specialist. In this role, you will bridge support and engineering, resolving intricate technical issues and managing escalated cases. With a remote-first culture fostering accountability, you will utilize advanced tools and SQL to ensure prompt resolutions, support ISV customers, and maintain strong relationships with engineering teams. Join us in advancing global education and enjoy comprehensive benefits. #J-18808-Ljbffr Turnitin, LLC
Vacancy posted 4 days ago
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