Remote IT Help Desk Technician - Tier 1-2 Support
NALLEY CONSULTING
- Remote job
Nalley Consulting is seeking a Help Desk Representative to support SOUTHCOM HQ in Doral, FL, with options for off-site work. The role requires handling Tier 1–2 tickets, device provisioning, and asset tracking, with strong customer service and IT troubleshooting skills. Ideal candidates may have a Bachelor’s degree or 3 years IT support experience, plus certifications such as CompTIA A+, ITIL, and Microsoft Modern Desktop Administrator Associate. #J-18808-Ljbffr NALLEY CONSULTING
$55k - $65k
...moving managed IT and cybersecurity provider supporting businesses with... ...hiring a Level 2 IT Support Technician with a MSP background... ...Do: • Provide remote and onsite... ...What You Bring: • 1-5 years of IT... ...Technology -Help Desk Technician -Pasa... ...Desk Technician- Tier 1 Beverly Hills...Remote workFull timeCurrently hiring$55k
...Tier 1 Help Desk Technician Quo Vadis, Matthews, NC, Full-time, on-site... ...fresh take on Managed IT (MSP), named Charlotte... ...businesses the kind of IT support they brag about. Our... ...are ready for Tier 2, you move because of... ...problems go away. Provide remote support to...Remote workFull timeLocal area- ...the Iron Bow Way . THE HIGH LEVEL The IT Help Desk Support Technician Tier 1 role entails responding to users in... ...WHAT YOU BRING TO THE TABLE You have 2+ years of experience in a Help Desk... ...and truly enables success. #LI-PD1 #LI-REMOTE OUR EQUAL OPPORTUNITY EMPLOYER...Remote workLocal areaMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shift
- ...creation. About the role: The Tier 2 Help Desk Technician serves as an advanced technical support resource and escalation... ...initiatives while mentoring Tier 1 staff and helping scale IT operations in a fast-paced,... ...advanced onsite and remote technical support for end users...Remote workFull timeTemporary workWork at officeWorldwideMonday to FridayFlexible hours
$50k - $60k
...Cybersecurity Provider supporting clients in... ...over 20 years, we’ve helped businesses strengthen... ...through smart, reliable IT solutions. Help Desk Technician (Tier 1.5) We’re looking for... ...You’ll Do Provide remote and onsite support for... ...issues to Tier 2/3 engineers while learning...Remote workFull timeFlexible hours- Entech US is searching for a Full-Time Support Engineer to provide Tier 1 and Tier 2 IT support from their Service Desk, both onsite and remotely. The ideal candidate will have experience troubleshooting Windows systems, possess strong communication skills, and work effectively...Remote jobFull timeFlexible hours
- ...amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious... ...IMPACT Provide independent Tier 1 technical support to diagnose... ...for critical on‑site and remote personnel. Review ticket... ...‑related discipline and 2-3 years of experience;...Remote workWork at officeAll shiftsShift workNight shiftWeekend work
$66k - $82k
Join to apply for the Help Desk Technician (Tier 1) role at Nebius Get AI... ...to join our IT team. This position is... ...providing first‑level support for end‑user IT issues... ...You’re welcome to work remotely in the USA. Responsibilities... ...unresolved issues to Tier 2/3 support in a timely...Remote workTemporary workWork at officeImmediate start$50k - $65k
...healthy growth over the long term. Network IT Easy Inc. is a Managed Services Provider (MSP) and technical support outsourcing company located in Lisle, IL.... ...in the 2025 “Best Workplaces in Illinois.” Help Desk Technician (Tier 1‑2) We are seeking a Help Desk Technician (...Temporary workRelocation$50k - $65k
A technology service company in Lisle, Illinois, is hiring a Help Desk Technician (Tier 1-2) to support clients through their helpdesk system. This role involves monitoring tickets, ensuring professional communication, and maintaining documentation. Candidates should have...$26.44 - $35.78 per hour
...Family: Technical Support Services Skills:... ...Information Technology (IT) Support Problem... ...opportunity for a Help Desk Technician to provide world‑class... ...foundational Tier 1 technical support to onsite and remote customers via phone... ...Option 1: 0800 - 1630 (+2 weekends a month +...Remote workHourly payTemporary workWork at officeAll shiftsFlexible hoursShift workNight shiftWeekend work- Hazen and Sawyer is seeking a highly motivated Tier 1/2 IT Support Specialist in Cincinnati, OH. This position involves providing support and... ...365. A flexible hybrid work schedule is offered, supporting both in-office and remote work. #J-18808-Ljbffr Hazen and SawyerRemote workWork at officeFlexible hours
- ...technology? If you are highly motivated and want to jump start your career as a Tier 1/2 IT Support Specialist and beyond, then Hazen should be an option. Hybrid (3 days in office; 2 days remote) Why Hazen and Sawyer: Founded in 1951 by the son of Allen Hazen (developer...Remote workTemporary workWork at officeImmediate startFlexible hours
- ...SUMMARY: The Service Desk Tier 1 technician shall be responsible for... ...related to customer IT incidents or requests.... ...with end users either remotely or at the customer’s location... .... Responsible for supporting end users with... ...environment. At least 2 years of experience or...Remote workWork at office
- ...Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to... ...Intelligence & Operations Support (MIOS) could be the... ...troubleshooting, and maintenance of IT systems. Provides first... .... Provide local and remote Technical Support... ...be substituted with 2+ years of relevant experience...Remote workWork at officeLocal area
- ...the position? The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish inbound... ...Service experience – 2 or more years Must be a US... ...additional characteristics will help me thrive? Proficient in the...Remote workContract workShift work
- ...and technically skilled Tier 1 Support Desk Analyst to join our IT team. This early career position... ...interactions in the help desk ticketing system with... ...unresolved issues to Tier 2 or Tier 3 support as needed... .... Experience with remote support tools (e.g., TeamViewer...Remote work
- ...and motivated Service Desk Agents, Tier 2. Multiple positions available... ...combination of onsite support at the client site and... ..., ITIL-aligned Tier 1–3 IT support services to... ...(3) years secure remote troubleshooting. Experience... ...tell us how we can help by contacting us at recruiting...Remote workLocal area
- ...Job Title: Technical Support Analyst (Tier 2) Location: Estero, FL, Remote - FL About Rentvine Rentvine is the fastest-growing... ...powerful, cloud-based platform helps property managers streamline... ...investigate escalated issues from Tier 1, manage defects through to resolution...Remote workRotating shiftWeekend workWeekday work
$21 - $36 per hour
## Service Desk Analyst Tier 1Applylocations: Beth... ...Shared Services - IT, Woburntime type... ...world-class support services across... ...provided, this Tier 1 support... ...learning, curiosity, helpful engagement with... ...logged information.2. Responsible for... ...problems using remote tools, with skill...Remote workHourly payWork experience placementLocal areaShift work$45k - $60k
...Description Job Description IT Support Technician – Tier 1 Department: IT... ...Lanham, MD (onsite role; remote/telework not available) Position... ...various IT needs, from help desk tickets to onsite installations... ...paths to Level 2, Level 3, and specialized...Remote workFull timeWork at officeRelocationMonday to FridayShift work$42.6k - $77.4k
...Tier 2 Help Desk Specialist - Part-Time (Weekend Day Shift)... ...location: United States, Remote Position ID:J0526-13... ...will provide expert-level support to our clients,... ...Collaborate with Tier 1 and Tier 2 support representatives... ...infrastructure-based IT systems, with a...Remote workFull timePart timeLocal areaShift workWeekend workDay shift- The University of Cincinnati is seeking a frontline IT support specialist who will serve as the single point of contact for IT incidents... ...within the UC community. You will diagnose issues, provide remote Tier 1 guidance, and escalate complex problems to subject matter...Remote work
- Insight Global is looking for a Tier 2 Service Desk Analyst to support their NYC office. This role will involve... ...customer service skills, and experience with remote support technologies. Comprehensive benefits and 10 days PTO offered from day 1. #J-18808-Ljbffr Insight GlobalRemote workWork at office
$58.49k - $93.58k
Role, Inc. in Towson, Maryland, is seeking a skilled IT Support professional to deliver Tier 1 and Tier 2 support for various technical issues. The role... ...technology, and providing support via phone, email, and remote assistance. Qualified candidates should have an Associates...Remote work- Tier 2 Technical Specialist (Cybersecurity Emphasis)... ...Type: Full-time Location: Remote (Home Office) with... ...medium-sized businesses to help them thrive, grow, and... ...to active help desk support and engineering, while... ...contact for unresolved Tier 1 tickets. Client Support...Remote workFull timeWork at officeLocal areaWork from homeHome office
- Tier 1 Technical Support Specialist - Entry Level (Urgent Need) Join to apply for the Tier 1 Technical... ...Security Permissions Networking topology (2+ years) DNS DHCP LAN/WAN Telnet Ports... ...team environment Ability to work in a remote, home office-based environment Experience...Remote workContract workWork from homeHome office
- ...company, is seeking Help Desk Specialist I to support the Customs and Border... ...Responsibilities Serve as the Tier 1 customer support... ...and PIV card issues Remote access, VPN, and DHS... ...incidents to Tier 2 or Tier 3 support teams... ...experience providing IT help desk, service...Remote workFor contractorsWork at officeNight shiftRotating shift
- ...Solutions Inc., brings over 2 decades of... ...expertise in facilitating IT transformation... ...Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote work opportunity; preferred... .... This role helps leadership clearly understand... ...teams, service desks, and government...Remote work
- ...A multi-strategy investment advisory firm is seeking an IT Support Analyst in Dallas, TX. The role involves providing Tier 1 and Tier 2 technical support, managing office devices, and resolving IT issues efficiently. Ideal candidates will have 1-3 years of experience...Full timeWork at office
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