IT Help Desk Technician: Tier 1 Support Pro
University of Cincinnati
The University of Cincinnati is seeking a frontline IT support specialist who will serve as the single point of contact for IT incidents within the UC community. You will diagnose issues, provide remote Tier 1 guidance, and escalate complex problems to subject matter experts as needed. Internal applicants apply via SuccessFactors; this role emphasizes prompt customer service, problem recognition, and adherence to SLAs while supporting end users across campus. #J-18808-Ljbffr University of Cincinnati
Vacancy posted 12 hours ago
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