Temp Medical Front Desk Coordinator - Anaheim, CA

WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. What it’s all about: As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients’ needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care. What you will do:

• Maintain client charts and ensure information is up to date
• Prioritize welcome and confirmation calls and provide friendly and

enthusiastic customer service * Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients * Enter stock and custom orders, perform weekly inventory audit to ensure accuracy. * Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements

• Maintains a clean, inviting, and friendly environment
• Maintain basic knowledge of hearing aid technology and be able to perform

basic cleaning/repair functions * Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks * Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care What we are looking for:

• High School Diploma or equivalent
• Experience in customer service and office administration
• Excellent oral and written communication skills, ability to establish and

maintain a professional rapport with clients and co-workers

• Proficiency with computers including scheduling software and MS Office
• Strong multi-tasking, organization, and time-management skills

Pays :$24 The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.