Resource Coordinator

Role Description

WG is seeking a Resource Coordinator to support our Accounting & Assurance (A&A) department through the effective day-to-day coordination of scheduling and resource allocation. Reporting to the Resource & Operations Manager, you will be the primary scheduling point of contact for A&A staff and in-charges - handling inquiries directly, keeping schedules accurate, and ensuring the right people are connected to the right work at the right time. This is a highly people-facing role for someone who is organized, builds trust easily across all levels of the firm, and takes real ownership of keeping things running smoothly.

• Act as the go-to scheduling contact for A&A staff and in-charges, resolving questions and issues directly, and escalating to the Resource & Operations Manager when needed.
• Coordinate and manage all scheduling and resource allocation for the A&A department, including active monitoring of capacity channels, pairing requests quickly and closing them out effectively.
• Conduct regular check-ins with staff, and loop in coaches as needed, including onboarding check-ins with new hires, to ensure schedules are understood, hours are tracking as expected, and capacity commitments are being met.
• Monitor scheduled-to-actual variances in billable hours and capacity, share observations on skill gaps, cross-training opportunities, or potential hiring needs with the Resource & Operations Manager.
• Perform first-level review of staff capacity commitments against firm billable targets, escalating findings to the Resource & Operations Manager ahead of department head review.
• Maintain the scheduling system and compile capacity reporting to support staffing recommendations and hiring decisions.
• Help facilitate post-engagement evaluations and the continuous feedback process by ensuring the right staff and evaluators are appropriately connected within the A&A department.
• Prepare and distribute scheduling and capacity updates ahead of internal operations meetings, ensuring all participants have the information needed for productive staffing discussions.
• Contribute to process improvement efforts and support broader firm initiatives as directed by the Resource & Operations Manager.

Qualifications

• Bachelor's degree in Accounting, Business Administration, or a related field.
• Experience in a professional services or public accounting environment preferred; background in scheduling, resource coordination, or client-service operations a plus.
• Proficient in Microsoft Office Suite with strong Excel skills; ability to quickly learn new programs and technologies.
• Experience with Beeye or other scheduling/resource management software for professional services firms a plus.
• Strong analytical and organizational skills, with high attention to detail and the ability to manage multiple priorities simultaneously.
• Ability to manage shifting priorities and maintain composure during peak periods.
• Clear and effective written and verbal communication skills, with the ability to collaborate across all levels of the firm.
• Ability to handle sensitive information with confidentiality and professionalism.
• Proactive problem-solver who can work independently and escalate appropriately.
• Possesses and demonstrates strong understanding and alignment with our firm’s core values of honesty and candor, continual learning, innovation, mentorship, leadership, team player, client committed, and community oriented.

Benefits

• Unique culture that emphasizes and values flexibility and work/life balance including fully virtual or hybrid work arrangements.
• Collaborative work environment strongly committed to your professional growth and success.
• Track record of ranking as a Best Place to Work NJ for the past twenty years.
• Competitive salary and benefits package, including generous PTO, Medical, Dental, Vision, 401(k) with employer match, Summer Fridays, flexible work schedules, and much more!
• Estimated salary range for this position is $58,000 - $65,000.
• Comprehensive benefits package and performance award (bonus) eligibility based on performance.

Company Description

WilkinGuttenplan is a leading mid-sized accounting and advisory firm in New Jersey and New York City, established in 1983. The Firm serves a multitude of industries, including closely held and middle-market businesses and their owners, high-net worth individuals, real estate, healthcare, international commerce, sports and entertainment, professional practices, technology, non-profit, condominiums and cooperatives, and many more. Areas of expertise include tax, auditing, compilations, reviews, financial statement preparation, business valuations and trust & estate solutions. WilkinGuttenplan is an independent member of the BDO Alliance USA. We strive to ensure we foster an inclusive and flexible environment for all our employees while also assisting them in achieving their unique career goals through our coaching program.