Office Manager

Location:FRESHDental ConcordOffice Manager (Practice Manager)Position OverviewWe are seeking an experienced and motivated practice manager to lead our dental practice. This position is critical to achieving excellence in patient care while fostering a positive and productive work environment. The practice manager is responsible for directing, supervising, and coordinating staff and daily operations to ensure five-star patient experience at an affordable, in-network cost.The practice manager will work closely with the Regional Team to ensure all financial, clinical, quality, and patient satisfaction goals are consistently achieved.Key ResponsibilitiesDirect and oversee all daily practice operationsSupervise front desk staff, dental assistants, hygienists, and dentists to maximize efficiencyEstablish, implement, and monitor office policies and proceduresEvaluate staff performance and work quality on a regular basisReview of operational and financial reportsPrepare, manage, and monitor practice budgetsOversee appointment scheduling, check-in/check-out, treatment plan presentation, and financial coordinationMaintain general ledger, billing systems, and cash controlsDevelop staff schedules to ensure optimal productivityRespond to clinical and operational issues in a timely and professional mannerHire, train, and supervise new office employeesProvide strong individual and team leadership to ensure exceptional patient serviceQualifications & SkillsAbility to work independently with limited supervisionStrong organizational and prioritization skillsExcellent written and verbal communication skillsAbility to manage multiple tasks effectivelyProfessional communication with patients, team members, management, dentists, and visitorsStrict adherence to HIPAA and patient confidentiality standardsProficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)General knowledge of front and back office dental procedures and clinical policiesStrong problem-solving skills with the ability to interpret guidelines and make sound decisionsBenefits and compensation:Competitive pay. Starting pay $65,000 plus bonusPaid Time Off (PTO) and paid holidays.Insurance.401(k) with match.FLSA Status:ExemptWe are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only. #J-18808-Ljbffr