Contact Center Administrator

Process activations and cancellations of service contracts and other agreements Reconcile store bank statements Process inter-company billing for field stores Research customer inquiries regarding contract activations and cancellations Review content and make appropriate corrections when necessary Other duties and complete special projects, as assigned. Requirements Strong eye for detail and a knack for keeping information accurate and organized Ability to communicate clearly and professionally with customers and team members Strong organizational skills and ability to manage multiple priorities Basic accounting knowledge or a willingness to learn Experience using Excel for data entry, tracking, and reporting; familiarity with ADP or Fabsoft is helpful but not required Positive, team-oriented attitude and commitment to providing great customer service. Core Competencies Demonstrates strong organizational skills and attention to detail in processing service contracts, managing multiple priorities, and ensuring accurate data entry and reporting. Effective communication with customers and team members is essential for providing excellent customer service. Highest-signal resume keywords Attention To Detail Organizational Skills Customer Service Basic Accounting Knowledge Excel Proficiency ATS Optimization Keywords Hard Skills Data Entry Contract Processing Reconciliation Billing Content Review Soft Skills Clear Communication Team-Oriented Attitude Positive Attitude Ability To Manage Multiple Priorities Industry Keywords Service Contracts Customer Inquiries Bank Statements Inter-Company Billing Tools & Technologies Excel ADP Fabsoft #J-18808-Ljbffr