ServiceNow CSM Engineer
Openkyber
Location: Santa Clara, California Preferred but is Remote also okay
Duration: 6+ Months
Mandatory Skills ServiceNow Platform & Legal/Contract Operations, Solution Architecture / Technical Consulting, Customer Success Management. Executive Stakeholder Management, Legal & Contract Management Processes
8+ years in a customer facing role as a Solution Architect, Technical/Process Consultant, Customer Success manager, or additional related role. 5+ years of experience managing executive business stakeholders in a customer organization, preferred. 2+ years of experience with the ServiceNow platform in a technical capacity: developer, solution architect, technical consultant, or additional relevant role Knowledge of ServiceNow platform topics such as Playbooks, Process Automation Designer, and Integration Hub preferred Knowledge of ServiceNow's integration tools and capabilities preferred 2+ years of experience working with Legal or Contract Management processes or technology preferred Experience implementing ServiceNow Legal & Contract Operations products strongly preferred. Fanatical about customer success and tenacious about advising, coaching and mentoring customers on our technology as well as the disciplines of procurement and supply chain
Other skills which will help you succeed in this role: data driven, experience with value consulting/realization, verbal and written communication talent, content (webinar) development
For applications and inquiries, contact:View email address on us.fitly.work
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