Restoration Job File Coordinator

SERVPRO Team McCabe is hiring a Restoration Job File Coordinator Do you love helping people through difficult situations? Then, don’t miss your chance to join our Franchise. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! Health insurance Paid time off Training & development Vision insurance 401(k) 401(k) matching Dental insurance We are seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero! Primary Responsibilities Monitor job file status and WIP's Monitor and ensure client requirements are followed Review and validate initial documentation Create preliminary estimates and prepare job file reports Maintain internal and external communications Complete and review job file documentation for final upload and the audit process Perform job close-out Assist other departments, as needed Manage Tech scheduling After-hours on call phone rotation participation Position Requirements 2+ year(s) of administrative or office-related experience Outstanding written and verbal communication skills, including proper pronunciation and grammar. Ability to remain calm and professional during tense or stressful situations Excellent organizational skills and strong attention to detail Capability to work in a fast-paced, team-oriented office environment Proficiency in Google Workspace Ability to learn new software, including Xactimate® and proprietary software Experience with writing estimates, job file processes, and quality assurance a plus Experience in service industry environment a plus Ability to successfully complete a background check subject to applicable law Hours: 7:30am-4:30pm M-F, flexible to work overtime and rotating on-call schedule Job Type: Full-time #J-18808-Ljbffr Servpro Columbia, Montour, & Sullivan Counties