Facilities Manager

The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Manager and the Corporate Real Estate team with the delivery of quality facility management services. Responsibilities Coordinate and manage tenant requirements and service delivery to ensure satisfaction. Serve as single point of accountability for efficient and timely execution of common processes, responsible for assigned buildings 24/7. Establish and maintain a safety‑first culture by promoting safe work practices, providing timely training, best practices, and delivering rewards and recognitions. Work with the Regional Manager to provide strategy, vision, and continuous improvement to advance quality‑of‑service delivery and strengthen client partnership. Foster a collaborative teamwork environment, promote energy and enthusiasm, and maximize productivity. Drive performance measured by client Key Performance Indicators. Resolve FM issues at site, escalating when needed. Manage operating‑expense budgets, including monthly variance reports. Initiate purchase‑order requests for goods and services for sites within responsibility. Manage subcontractors and suppliers to deliver goods and services against contracts and expectations. Drive and promote safety culture within the portfolio, including subcontractors, suppliers, and visitors. Oversee delivery of maintenance and repair services. Ensure client satisfaction with FM services and lead monitoring and increasing customer satisfaction. Act as point of contact with site occupants, property management, and landlords to coordinate FM activities and ensure client needs are met. Perform specific tasks assigned by the Facilities organization. Provide support for maintenance and housekeeping activities. Uphold safety as the overriding priority, support and implement safety tools such as Take‑2s, pre‑task plans, safe operating practices, safety observation tours, and incident investigations (5 Whys). Ensure regulatory and standard safety requirements are in place and administered. Participate in energy and environmental meetings and follow up on issues. Conduct informational client meetings. Qualifications Bachelor’s degree or equivalent work experience in Facilities Management with a management/technical emphasis (MBA a plus). 6+ years of industry experience required, either in the corporate environment, third‑party service provider, or as consultant. Strong leadership and management skills. Strong interpersonal skills. Strong communication and presentation skills. Ability to matrix manage both technical and administrative staff. Proficiency in Microsoft programs such as Excel, PowerPoint, Outlook, etc. Computer proficiency in CMMS systems. Must be authorized to work in the United States without sponsorship (no visa sponsorship). Location: On-site – Charlotte, NC Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. #J-18808-Ljbffr