Commission Analyst

Job Overview The Commission Analyst role supports commission operations by ensuring accurate and timely commission payouts through day-to-day operational support and issue resolution. It focuses on researching commission-related inquiries, applying problem-solving skills to identify root causes, and supporting process improvements. The role emphasizes strong communication and collaboration, partnering with frontline and internal teams, including systems, testing, reporting, and compensation design, to resolve issues and share insights. It also requires curiosity and an analytical mindset to explore data, identify trends, and build a deeper understanding of commission processes. Success is measured by payout accuracy, timely and clear issue resolution, and the ability to translate findings into actionable improvements that support reliable and transparent commission operations. This position is required to work on site at our Overland Park, KS office at least 3 days a week. It is not available for remote opportunity. Job Responsibilities Develop and report on various commission-related reports to meet operational management needs Conduct operational assessments to identify risks and gaps, proposing systematic solutions Collaborate with cross-functional teams to drive project execution and completion Provide subject matter expertise and analytical support for commission-related projects and initiatives Analyze commission processes and support day-to-day commission operations, with a primary focus on researching and resolving commission-related inquiries, identifying improvements, and ensuring accurate commission payouts Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience High School Diploma/GED (Required) 2-4 years Commissions or Operations experience (Preferred) Operational or Commissions experience (Preferred) Wireless Telecom experience (Preferred) Retail field experience (Preferred) Knowledge, Skills and Abilities Communication (Required) Analytics (Required) SQL (Preferred) Microsoft Office (Required) Process Improvement (Required) Telecommunications (Preferred) Retail (Preferred) Commissioning (Preferred) Wireless (Preferred) At least 18 years of age Legally authorized to work in the United States Travel Travel Required (Yes/No): No DOT Regulated Position DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Overland Park, KS Base Compensation Range: $65,300 - $88,300 Base Pay Range: $59,900 - $108,200 Corporate Bonus Target: 10% Benefits Full and part-time employees have access to medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, paid holidays, paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs. Equal Opportunity Employer T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Accommodations If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing View email address on click.appcast.io or calling View phone number on click.appcast.io. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. #J-18808-Ljbffr