Outbound Call Center Agent

Outbound Automotive Call Specialist

AutoShop Call Backs | Houston, TX (Training On-Site, Remote Opportunity Available)

$41,000-$60,000+ Annual Compensation

Base Pay + Monthly Performance Bonuses

Earn the Right to Work Remote

AutoShop Call Backs is growing, and we're looking for driven, competitive, phone-savvy professionals who thrive in a fast-paced environment.

This is not a traditional customer service position.

This role is built for people who enjoy winning, staying productive, and controlling their income through performance. Every day, you'll connect with automotive customers, help shops re-engage lost opportunities, and create value for some of the best independent repair facilities in the country.

If you've worked in dealership BDC, automotive sales, inside sales, telemarketing, appointment setting, hospitality, customer retention, collections, or high-volume call centers, we want to talk with you.

Compensation

• Starting pay equivalent to approximately $20/hour
• Monthly performance bonuses
• Top performers regularly earn $50,000-$60,000+
• Clear advancement opportunities as the company grows

What You'll Do

• Make 160-250 outbound calls per day
• Follow proven scripts and processes
• Schedule appointments and reconnect customers with automotive repair facilities
• Maintain accurate notes and customer records
• Consistently hit activity and performance goals
• Deliver a professional customer experience on every call
• Participate in coaching, training, and performance reviews

What Success Looks Like

The people who excel in this role are:

• Highly coachable
• Self-motivated
• Competitive
• Reliable and punctual
• Comfortable working on the phone all day
• Able to stay positive through rejection
• Process-oriented and detail-focused

This role rewards consistency, discipline, and effort.

Training & Remote Work

All new team members complete training in our Houston-area office.

Remote work is not guaranteed-it is earned.

Top performers who demonstrate reliability, productivity, and professionalism may become eligible for remote work opportunities after successfully completing training and meeting performance expectations.

To qualify for remote work, candidates must have:

• Dedicated home office space
• Reliable high-speed internet
• Professional work environment free from distractions
• Ability to maintain performance standards while working independently

Remote status may be reviewed based on performance and productivity.

Schedule

• Full-Time
• Weekday schedule
• Some weekend availability may be required based on business needs
• Consistent hours with clear expectations

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with company match
• Paid Time Off
• Career growth opportunities

Preferred Backgrounds

We commonly find success with candidates from:

• Automotive BDC
• Automotive Service Advising
• Automotive Sales
• Call Centers
• Customer Retention
• Collections
• Hospitality
• Retail Leadership
• Appointment Setting
• Inside Sales

Automotive experience is helpful but not required.

This Role Is NOT For You If:

• You dislike being on the phone
• You need constant supervision to stay productive
• You struggle with repetitive, process-driven work
• You are uncomfortable with performance metrics and accountability

Why AutoShop Call Backs?

We're building a high-performance team focused on growth, opportunity, and results. The people who succeed here earn trust, gain flexibility, and create long-term career opportunities in one of the fastest-growing automotive support organizations in the industry.

If you're looking for a place where effort matters and performance gets rewarded, apply today.

Brian Rhodes, Managing Partner

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