Account Manager

Job Description

Landscape Workshop, LLC (LW) is a full-service landscape company headquartered in Birmingham, AL. We provide high-end integrated landscaping solutions to customers throughout the Southeast. We are forecasting significant growth in our business. Be a part of a financially stable, growing company, with an aggressive compensation plan and excellent benefits.

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Position Summary :

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An Account Manager is responsible for managing the maintenance crews and customer relationships for a portfolio of commercial landscape maintenance accounts assigned to that Account Manager. The Account Manager reports to the General Manager, has a strong work ethic and enjoys interacting with our crews, sales team members and clients.

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Account Manager responsibilities include (but are not limited to):

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• Manages the overall day-to-day operations of their crews and coordinates with the team of fellow Account Managers on shared resources
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• Ensures that customers are completely satisfied through relationship building, communication and regular site visits
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• Identifies resources needed for team and assigns individual responsibilities: schedules, crew members, equipment needs, and repairs
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• Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts
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• Ensures a safe environment for employees, clients and the general public
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• Effectively applies Landscape Workshop methodology and enforces project standards
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• Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget
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• Minimizes Landscape Workshop exposure and risks on projects
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• Effectively communicate (written/verbal) business development opportunities with team members and sales representatives
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• Track and report team hours, extra expenses and extra sales on a weekly basis
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• Assists Branch Manager with project budgets
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• Facilitate client meetings effectively
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• Conducts regular status meetings with crew leaders
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• Estimate jobs when needed
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• Follow up on proposals generated
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• Oversee care and maintenance of equipment
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Position Requirements

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• Minimum 2 years managing landscape maintenance crews and interfacing with customers
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• Proficient with computer software programs including Word, Excel and Outlook
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• Strong work ethic
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• Bachelor’s degree from accredited four-year or two-year program preferred
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What we Offer

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• Competitive salaries
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• Company Vehicle
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• Medical, dental, vision, 401(K) and other benefits
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• Energetic, focused and collaborative work environment
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