J.P. Morgan Advisors - Client Service Group Manager - Vice President, Palm Beach Gardens, FL

Job Description Join our team at J.P. Morgan Advisors, the ultra-high net worth division of J.P. Morgan Wealth Management, which offers U.S. based clients and their advisors the personalized service of a dedicated wealth management business and the global resources of one of the largest and most respected financial firms in the world. Our small size and broad scope allow us to customize solutions tailored to clients' specific needs. As a Client Service Group Manager in J.P. Morgan Advisors, you will manage the sales support staff and administrative staff for the branch, handle training and process improvement initiatives, report to the Head of the Client Service Group and the local Regional Director, and be part of the branch management team. Job Responsibilities Support and drive strategic firm and branch initiatives by partnering closely with the Regional Director. Provide management and leadership of the sales support staff in the branch and satellite branch where no administrative management is present. Recruit, select, onboard, train administrative and sales support staff. Supervise and coordinate assignments for the sales support staff and evaluate problem areas to determine potential reassignments and trainings. Educate all employees on administrative policies and procedures as well as firm’s best practices. Conduct performance reviews and exercise professional discretion for compensation, promotions, disciplinary actions and terminations of all administrative and sales support staff in accordance with firm policy. Partner with functional groups across the line of business on process improvement and day-to-day problem solving. Supervise and manage human resources, benefits issues, attendance, and vacation. Escalate supervisory and management issues to the Regional Director and Supervisory Manager when necessary. Partner with Regional Director and New York Management to address any management or staffing issues. Required Qualifications, Capabilities, and Skills FINRA SIE, Series 7, 66, 9 & 10 licenses upon hire or must successfully obtain within 180 days from start date. Degree in Business, Finance, or other related business discipline. Minimum of 3 years financial services management experience. Experience in the training field or branch administrator in financial services. Understanding of wealth management business, sales force, and investment products. Knowledge and understanding of KYC and Regulatory requirements. Project management, problem-solving and time management skills. Experience with facilitating training sessions (both classroom and virtual). Strong working knowledge of PowerPoint, Word, Excel. Preferred Qualifications, Capabilities, And Skills Exceptional interpersonal skills with the ability to maintain close working relationships with sales and senior management team. Ability to interface with people at different levels within the organization and various locations. Excellent verbal and written communication skills. Ability to multi-task and work well under pressure. Prior experience in meeting deadlines and exceeding expectations. Ability to perform well in a deadline-driven, fast-paced environment. High attention to detail, good analytical skills, must be a team player. Compensation and Benefits We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Equal Opportunity Statement We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. #J-18808-Ljbffr JPMorganChase