Recruiting Operations Project Specialist

Position:Recruiting Enablement OperationsLocation: RemoteDuration: 6 MonthsPay rate: $50/hr to $55/hr180204Job Description:The Recruiting Enablement Operations Contractor role is part of the Global Recruiting Enablement (GRE) team at Salesforce. The GRE team is a group of enablement professionals, instructional designers, and operations specialists who come together to equip our global recruiting organization with the knowledge, tools, and resources they need to hire the best talent in the world. Whether we are designing world-class onboarding programs, building cutting-edge AI-first learning journeys, or ensuring our content ecosystem is accurate and up to date, we strive to deliver a seamless experience for every recruiter, coordinator, and talent partner at Salesforce.We are looking for a Recruiting Enablement Operations Contractor to serve as the operational engine of our team during a critical coverage period. In this role, you will own the day-to-day execution that keeps our enablement programs running smoothly – from managing content maintenance and learning assignments to tracking metrics and driving participation. Your work will directly free up our senior enablement team to focus on high-impact program design and delivery, making you an essential partner in the success of our global recruiting organization.ResponsibilitiesACT ? Trailhead MigrationExecute the full content audit of the ACT Content Library vs. Archived Content and operationalize the migration plan – what moves to Trailhead, what gets deactivated, and what needs reworkingObtain Trailhead certification and build content directly into Trailhead following established migration guidelines and methodology rubricTrack migration progress in the project tracker and surface blockers, gaps, or decisions requiring team inputDeactivate legacy ACT courses once migration is confirmed completeRecruiting Onboarding – End-to-End Operations OwnerServe as the primary operational owner of the Global Recruiting Onboarding Hub – keeping all content accurate, current, and aligned with program changesOwn the full onboarding operations cycle: pull audience lists, ensure learning assignments are sent out accurately and on time for all cohorts, and manage new hire prep guides and Welcome Call logisticsKeep Welcome Call slide decks updated for Recruiter, Talent Attraction, and Recruiting Coordinator new hire cohortsMonitor the RC Onboarding partnership and flag alignment challenges, course issues, or completion gaps proactivelyContent Maintenance & UpkeepContinuously audit, update, and archive ACT courses across all tracks to ensure accuracy and relevanceOwn the day-to-day upkeep of the Recruiting Enablement Content Catalog and Project TrackerMonitor Tech Stack releases (Workday, TRM, GoodTime, HackerRank) and ensure all related content is updated accordinglyOwn the full end-to-end deprecation of all Highspot links across every enablement course, document, canvas, and video – audit, replace, and verifyProactively flag broken links, outdated content, or course errors to the GRE team for resolutionMetrics, Reporting & EngagementPull registration, attendance, and completion data across all learning modalities (ACT, Trailhead, VILT, microlearning, etc.) on a regular cadenceKeep the Recruiting Enablement Metrics deck up to date at all times as a living documentMeasure engagement across all AI-first microlearning and enablement journeys – tracking drop-off, completion trends, and participation patternsBuild and execute communications journeys to drive completion and participation – including targeted nudges, reminders, and outreach to lagging cohortsSurface insights and flag patterns to the GRE team so program decisions are data-informedOperational & Administrative SupportOwn intake and triage of enablement requests – log, categorize, and route to the appropriate team memberMaintain and update the team's project tracker with real-time status, owners, and deadlinesCoordinate cross-functional follow-ups with stakeholders (e.g., RC Leads, Tech Stack partners)Manage the Recruiting Training Catalog as the single source of truth – add new content, retire outdated entries, and keep metadata cleanHandle routine stakeholder communications for ongoing projects (status updates, reminders, meeting prep docs)Asset Design (As Needed)Build and update enablement assets as directed – canvases, learner guides, intake docs, and catalog entriesCreate instructional videos (e.g., Synthesia) and contribute to microlearning asset designRequired Qualifications2 years of experience in learning operations, recruiting operations, enablement coordination, or a related fieldStrong project management skills with a demonstrated ability to manage multiple workstreams simultaneously and meet deadlinesExperience pulling and analyzing learning or program metrics (registration, completion, attendance rates)Proficiency with learning management systems or content platforms (e.g., ACT/Astro's Course Tracker, Trailhead, or similar)Excellent written communication skills, including the ability to draft stakeholder-facing updates and communications journeysHighly organized, detail-oriented, and able to work independently with minimal supervisionComfortable working in a fast-paced, ambiguous environment and proactively flagging issues before they escalatePreferred QualificationsPrior experience in a recruiting or HR enablement environmentFamiliarity with Salesforce recruiting tools (Workday, TRM, GoodTime, HackerRank)Experience with AI-powered learning tools or microlearning platformsTrailhead certification or willingness to obtain certification upon hireExperience with video creation tools such as SynthesiaBackground in communications design or change managementWill you be sourcing internally for this position or will you require StaffUp's Elite suppliers assistance with sourcing talent?: BOTH ELITE SOURCING AND INTERNAL SOURCINGAside from the job description, what will a typical day look like? This contractor will spend their time across three main areas: content maintenance and migration work (auditing, updating, and migrating courses from ACT to Trailhead), onboarding operations (managing learning assignments, audience lists, and Welcome Call logistics), and metrics and reporting (pulling completion and attendance data and building communications to drive participation). They'll work largely independently, flagging blockers to a small senior enablement team, and will need to be comfortable context-switching between operational tasks throughout the day.Please rank your top preferred skill sets:Must have skills: Learning or recruiting operations experience, project management, metrics/reporting, strong written communication, ability to work independentlyTeachable skills: Trailhead content building, Salesforce-specific tools (TRM, GoodTime, HackerRank), communications journey designOptional skills: Video creation (Synthesia), instructional design, change managementCan this position be fully remote? Yes, fully remote.Does this worker need to be near any hubs? Preferred but not required – candidates near San Francisco, Chicago, Indianapolis, or Atlanta hubs are preferred. No onsite requirement.If the role requires the worker to be onsite? N/A – fully remote.Any specific time zones this candidate will need to accommodate? Candidates must be able to accommodate both PT and ET, as the team spans both coasts.Please confirm interview requirements:How many interview rounds? 3 rounds not including the initial screen: (1) screen, (2) panel interview with hiring manager and team, (3) final round interview.Will there be any assignments? Yes – candidates will complete a mini simulation exercise (approx. 45 minutes) covering three areas: a content audit (reviewing a sample list of course entries and flagging issues), a metrics summary (interpreting sample completion/attendance data and recommending actions), and a migration prioritization exercise (outlining how they'd approach moving a set of courses to Trailhead). This tests the full operational scope of the role.How many years of experience would you consider overqualified?10 yearsHow many years of experience would you consider underqualified? Less than 2 yearsLI-SG2J-18808-Ljbffr PTR Global