Distribution Center Shipping Lead | South San Francisco

ABOUT ALBERT USTER IMPORTS

Albert Uster Imports, Inc. (“AUI”) is a privately held gourmet food company headquartered in the Washington, DC area (Gaithersburg, MD) with warehouse locations in Kansas City, Las Vegas, Miami, Los Angeles, San Francisco, Gurnee and Gaithersburg. AUI falls under the Vestar Capital Partners portfolio with affiliate organization, Roland Foods, LLC.

Founded in 1968, the company offers over 1,400 products from around the world. We serve leading hotels, restaurants, casinos, cruise lines, airlines, and manufacturers with innovative, high quality products and solutions to their most demanding culinary challenges. We operate a network of distribution centers across the U.S. and serve select international markets as well. AUI has a national direct selling organization of over 60 sales professionals and a staff of culinary experts (chefs and food scientists) adept at custom product solutions.

***Albert Uster Imports Inc. is proud to offer a competitive performance-based bonus structure during employment. The monthly bonuses will be based on the achievement of key performance indicators and the overall performance of the business. ***

ABOUT THE ROLE

The Shipping Team Lead serves as the primary point of contact for all Distribution Center Shipping matters reporting to the Distribution Center Manager and/or Assistant Manager. The Shipping Lead is responsible for maintaining all aspects of the Shipping function by completing all tasks assigned by the Distribution Center Manager and/or Assistant Manager. Although this position is primarily a mid to late Day shift, it may require alternative scheduling or weekend working/overtime hours.

RESPONSIBILITIES

Shipping

• Pick and Pack (physically and systemically) orders, ensuring proper packaging procedures are followed; (proper usage of supplies, proper sized boxes for both weight and dimension and the proper labeling of products that require special handling), as well as the use of temperature-controlling materials to protect shipments from melting. (Gel Packs and Dry Ice)
• Ensure that all orders scheduled to ship on a given day are processed and shipped. Any orders that the shipping team is unable to ship according to schedule must be communicated to the Distribution Center Manager and/or Assistant Manager immediately.
• Utilize shipping software for the proper manifesting of both small parcels (FedEx and UPS), as well Less than Truckload (LTL) shipments
  • Knowledge of Dry Ice declaration for frozen shipments a plus
• Utilize a Transportation Management System for the scheduling of Less Than Truckload (LTL) shipments, as well as preparation of Bills of Lading
• Delivers “walk-in” orders to customers
• Ensure all packing supplies (boxes, wrap, gel packs, Dry Ice) are available at all shipping stations for the duration of each shift and are replenished for the start of the next shipping day.
• In the absence of the Distribution Center Manager or Assistant, assigns workload to those responsible for the packing and manifesting of the Company’s shipments.
• Carries out other duties as may be assigned or requested by the Distribution Center Manager or Assistant Manager.

Stock Maintenance

• Assist with putting away all products resulting from miss-picks or order cancellations daily
• Perform lot code accuracy “spot” checks daily

General Maintenance of Facility

• Maintain a clean, safe, and hygienic environment both within the warehousing area (including the reefer and freezers), dock areas, and perimeter of the building.
• Perform sweeping, mopping, pallet removal from the warehouse, (stacking neatly on the dock in designated areas), and trash pickup (all including dock areas and perimeter as assigned).
• Report any facility infrastructure issues to the Distribution Center Manager and/or Assistant Manager

QUALIFICATIONS AND SKILLS

Required

• High school diploma, 1-2 years of warehousing/receiving experience
• Ability to lift 50 lbs.
• Safe work ethic

Preferred

• Forklift certification
• Fast learner with the ability to multitask

SALARY RANGE

Albert Uster Imports hires exceptional people to perform a wide variety of important functions that contribute to the success of the Company. One of the ways AUI does that is through a competitive compensation package. The base salary for this role will be $26.00 an hour.

This role will be bonus-eligible.

Founded by immigrants, AUI & Roland Foods knows that diversity is the spice of life. We believe in the power of food to open minds, spark adventure, and bring diverse people together. All are welcome at our table! We know the transformative value of food in individual lives and communities. Because of this, we insist on obtaining the highest-quality ingredients and talent!

AUI is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. AUI considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. AUI is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at View email address on aiapply.co.

Please read Albert Uster Import’s California Job Applicant Privacy Policy here.

Authenticity in the Hiring Process: Use of AI and Assistive Technology

At Albert Uster Imports, people review every application, resume, and assessment. We value authentic, accurate representations of each candidate's experience and qualifications.

Candidates may use AI tools for support purposes (such as grammar, formatting, or accessibility needs), but application materials, assessment responses, and interview discussions should reflect the candidate's own work, knowledge, and abilities. Excessive reliance on AI or the use of AI to misrepresent qualifications or complete assessments on a candidate's behalf may result in removal from consideration.

If you require AI or other assistive technology as a reasonable accommodation, please contact our Talent Acquisition team at View email address on aiapply.co . We are committed to providing an accessible and equitable hiring experience for all candidates.