Executive Director of Quality

• Leads and directs strategic planning within assigned functional area(s) to anticipate current and future service solutions; influences the innovation, development and growth of quality, infection control, and patient safety strategies; assures the achievement of organizational and departmental dashboard metrics within each strategic pillar (People, Service, Quality, Growth, Finance); takes immediate and effective steps to assure national benchmarks (e.g. CMS Star Ratings; LeapFrog Patient Safety Grade, TJC, HEIDS Star Ratings, etc.) are achieved or sustained.
• Leads development and maintenance of systems, processes, policies and procedures that result in assigned Care Partners always providing excellent, healing person and family-centered, experiences as well as excellent visitor and internal customer experiences as measured by HCAHPS and/or other national best-practice benchmarks.
• Develops, leads, direct and/or maintains systems, processes, policies, and procedures that result in a continuous improvement environment within which assigned care partners/functional areas always achieve national best/leading practice standards for quality and excellence as measured by CMS, LeapFrog, Joint Commission, HEDIS and other regulatory agencies pertinent to areas of responsibility; holding self and others accountable for actions and outcomes.
• Develops, leads, and/or directs policy formulation, implementation, and adherence. Responsible for the adherence to all Parrish Healthcare policies and procedures as well as regulations and codes established by federal, state, and local governments affecting professional practice and industry regulations. Leads necessary certification, accreditation, and audit procedures; and ensures that reports required by regulatory agencies are prepared and submitted within established timeframes.
• Responsible for the hospital’s and medical group’s progress on quality, infection prevention, and patient safety score cards/Game Plan metrics; coordinating quality performance improvement activities across the system to achieve performance goals; educates and coaches others to understand the correlation between performance improvement initiatives and achieving CMS/HCAHPS/LeapFrog/HEDIS and other benchmarks; and holds self and others accountable to perform established best-practices as designed/directed.
• Leads, develops directs and/or maintains systems, processes, policies and procedures that result in an inclusive, collaborative, healing work environment within which national best/leading-practice standards for employee engagement are achieved as measured by effective performance management, problem-solving and conflict resolution, educating, coaching and mentoring Care Partners; leading effective orientation, onboarding, recognition, training and professional development initiatives; and inspiring Care Partner commitment to our mission, vision, values and safe care pledge.
• Maintains skills and knowledge within professional practice of self and within assigned functional area(s); able to step in and serve as back up to assigned Care Partners to cover staffing needs as necessary.

Company: Parrish Healthcare