Observability Engineer

Job Summary: Senior Observability Engineer - Irving, TX (Onsite)

About the Role
Join a dynamic technology team as a Senior Observability Engineer based in Irving, TX. You will architect and lead end-to-end observability solutions across complex, hybrid environments, transforming platform telemetry into actionable insights that drive reliability and performance. This is an opportunity to shape observability strategy, work with cutting-edge tools, and collaborate with engineering, operations, and leadership. Advance your career by building and standardizing monitoring frameworks at scale.

Responsibilities

- Architect and implement comprehensive observability frameworks across cloud, on-premises, networking, databases, middleware, and applications
- Evaluate, select, and integrate observability and monitoring tools, establishing reference architectures
- Design and maintain standardized Grafana dashboards for platform and workload health (OCP, AKS, GKE)
- Define golden signals and platform health KPIs tied to availability, performance, and reliability
- Serve as an advanced Splunk user: develop complex SPL queries, dashboards, and root-cause investigations
- Correlate logs, metrics, and events across Grafana and Splunk to drive rapid incident resolution (MTTR reduction)
- Implement and tune platform-specific observability for Kubernetes platforms (OCP, AKS, GKE)
- Configure and manage ThousandEyes for synthetic monitoring and network intelligence
- Administer BigPanda for AIOps-driven event correlation and noise reduction
- Integrate ServiceNow for automated incident creation and enriched alerting
- Document observability standards, dashboards, and onboarding processes

Required Skills and Experience

- 7+ years in IT operations, SRE, systems engineering, or infrastructure
- 5+ years designing and implementing observability/monitoring solutions across distributed systems
- 5+ years production experience with Kubernetes platforms
- Expertise in logging, tracing, and enhanced monitoring
- Strong hands-on experience with Grafana (dashboards, alerts, data sources)
- Advanced Splunk SPL, dashboarding, and investigation capabilities
- Proficiency with querying languages (SQL, PromQL)
- Deep understanding of Kubernetes internals, OpenShift (OCP), AKS, GKE
- Experience with Prometheus, OpenTelemetry, Kubernetes exporters
- OS-level monitoring (Linux/Windows) and network fundamentals
- Experience with ThousandEyes, BigPanda, and ServiceNow ITSM workflows

Preferred Skills

- Experience designing SLOs/SLIs, reliability scorecards
- Familiarity with Istio, service mesh metrics, mTLS
- Capacity planning and trend analysis using observability data
- Exposure to multi-cloud observability strategies
- Monitoring for databases, message brokers, middleware
- Familiarity with AIOps or ML-driven anomaly detection

Benefits

- Work in a collaborative, technology-driven environment
- Direct impact on reliability, performance, and operational excellence
- Exposure to the latest observability and cloud-native technologies
- Career growth opportunities in a high-visibility engineering role

How to Apply
Ready to drive observability excellence and elevate platform reliability? Submit your resume today to join our Irving, TX team and advance your career as a Senior Observability Engineer.