Service Advisor

Service Advisor All American Ford is looking for a Service Advisor to join our family owned and operated high volume dealership. We are looking for a highly motivated, career driven individual to join our team. This position requires a high-level of customer and employee interaction, so the ideal candidate must possess the ability to provide a strong level of customer service. This position has the compensation of $800/week plus commission. Applicants with service advisor experience can expect to make over $150,000 within their first year. Applicants with no service advisor experience will be thoroughly trained & certified and can expect to make over $100,000 within their first year. Responsibilities: Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention Accurately record issues and data into Dealer Management System Must be extremely detail oriented Conduct transactions with system; walk customer through correction and provide summary Communicate estimated completion time, regular updates, and follow through on each customer vehicle Follow-up with customer on services provided; ensure they are satisfied with the work performed Coordinate work flow daily with the technicians and parts departments Sell coordinated work to specific customers and fleet customers Benefits: Medical & dental benefits Paid holidays Paid vacation Sick time 401(k) Employee pricing & discount benefits No Sundays A professional & respectful work environment Requirements: Must have valid license Must have a clean Motor Vehicle Record Ability to pass background check required