Service Advisor

Service AdvisorAll American Ford is looking for a Service Advisor to join our family owned and operated high volume dealership. We are looking for a highly motivated, career driven individual to join our team. This position requires a high-level of customer and employee interaction, so the ideal candidate must possess the ability to provide a strong level of customer service.This position has the compensation of $800/week plus commission. Applicants with service advisor experience can expect to make over $150,000 within their first year. Applicants with no service advisor experience will be thoroughly trained & certified and can expect to make over $100,000 within their first year.Responsibilities:Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attentionAccurately record issues and data into Dealer Management SystemMust be extremely detail orientedConduct transactions with system; walk customer through correction and provide summaryCommunicate estimated completion time, regular updates, and follow through on each customer vehicleFollow-up with customer on services provided; ensure they are satisfied with the work performedCoordinate work flow daily with the technicians and parts departmentsSell coordinated work to specific customers and fleet customersBenefits:Medical & dental benefitsPaid holidaysPaid vacationSick time401(k)Employee pricing & discount benefitsNo SundaysA professional & respectful work environmentRequirements:Must have valid licenseMust have a clean Motor Vehicle RecordAbility to pass background check required