Analyst II/HR Systems (Oracle HCM Functional)

Overview The Analyst II/HR Systems is a seasoned individual contributor in the HR Systems area of the Human Resources department. This functional individual modifies, configures, tests, implements, and maintains HR systems (i.e. Oracle HCM Cloud). The position analyzes business needs, translates needs into requirements, and develops or recommends software solutions with the aim of optimizing operational efficiency. This position also supports business operations by providing guidance, training, and system support while continuously analyzing current business processes against related policies and procedures to promote technology innovations aimed to maximize productivity and standardization across the organization. This position handles moderate issues and problems, while referring more complex issues to higher‑level analysts. This position may provide leadership, coaching, and/or mentoring to an Analyst I/HR Systems. Position Dimensions The incumbent does not have direct accountability for people or budgets. The incumbent frequently exchanges information with management, Information Services support staff, Human Resources staff, vendors, and consultants. Qualifications Requires two to four years of relevant work experience and a bachelor's degree in a related field from an accredited university, or equivalent combination of education and experience sufficient to successfully perform the essential job responsibilities. Competencies required: Ability to work as part of a team; Problem management; Problem‑solving skills; Analytical thinking skills; Technical expertise; Debugging skills; Computer skills; Detail oriented; Ability to meet deadlines; Project management skills. Industry recognized certification(s) relevant to responsibilities are preferred. Incumbents performing activities requiring government, regulatory or vendor certification must keep those certifications current. Essential Job Responsibilities The Analyst II may be expected to perform all or any subset of the following responsibilities: Maintain Oracle HCM Cloud subject matter expertise in support of multiple Oracle HCM Cloud modules which may include Core HR, Learning, and Compensation/Workforce Planning. Provide end‑user support for the HR modules and business processes by providing guidance, troubleshooting, and resolving issues. Work with Oracle Support to open Service Requests to resolve issues, test recommended changes, and implement changes. Work with business team and act as a liaison between technical team and business departments. Perform configuration and testing of HCM Cloud modules. Create and modify HCM reports (intermediate complexity) using BIP and OTBI (Oracle Transaction Business Intelligence). Work with project management and/or business area personnel to determine functional needs and identify technical application requirements, including requirements for security, recovery and integration with related applications. Participate and guide others in the analysis and prioritization of system enhancements and upgrades and ensure appropriate coordination and communication. Consult with business users to understand planned user interaction and external and internal business context; perform research and analysis of product and service alternatives using Southwest Gas (SWG) methodology (cost/benefit, risk, etc.), and document findings. Lead the development of functional specs and design the use of application software functions and options. Confer with system architects, analysts, and others to design systems, and to obtain information on project limitations, capabilities, and performance requirements. Participate and guide others in established software system testing and validation procedures and documentation. Plan, design, and conduct appropriate levels of application or infrastructure testing, including preparation of test plans, scripts, data, and expected results. Maintain accurate, high‑quality, and timely documentation for all steps and activities undertaken in order to resolve client issues/questions. Diagnose and resolve moderate issues and problems in a timely manner. Provide on‑call support when assigned. Technical Responsibilities Participate and guide others in the analysis, prioritization, and development of change requests, upgrades, security patches, maintenance actions, and assure appropriate coordination, communication, and approval. Consult with support groups and business units about software system design, maintenance, and intended system use and business context. Analyze functional specs and software requirements to determine feasibility of system design within time and cost constraints. Analyze business problems, processes and opportunities. Translate into requirements and recommend solutions that are consistent with the HR Road Map and IT initiatives. Prepare development specifications for application modules, determine estimated effort, and gain approvals when appropriate. Use advanced methods to develop, modify, and document software systems, interfaces, and access tools, using data analysis to predict and measure outcomes and consequences of design. Coordinate and guide others in software system installation and upgrades with vendors and other IS teams. Use advanced methods to develop SWG custom applications when appropriate and create appropriate technical artifacts to support development and operations support within the Software Development Life Cycle (SDLC), including documentation and architecture/logic flow diagrams. Plan, participate, and guide others in the configuration, testing, and implementation of assigned application components (package or custom) needed to implement requirements. Perform or guide others in the turnover of tested application or infrastructure items and related documentation for production use. Communicate and work effectively on project teams and work groups; communicate effectively with support groups and business units, and with supplier and contractor technical personnel. Develop and Utilize I/S Policies and Practices Understand and ensure effective use of I/S policies, practices, methodology, standards, and tools. Continually identify opportunities for improvement in departmental practices and procedures and participate or guide others in developing and implementing them to stay current with the latest technology. Develop I/S Organization and Skills Design, conduct, participate, and guide others in delivery of training for I/S personnel. Be a source of knowledge and expertise in two or more functional and/or technical topics; prepare briefings and research reports as appropriate. Gain intimate knowledge of the business processes and organization in the areas being supported. Other Responsibilities (applicable to all) Perform related duties and responsibilities as assigned. Regular and predictable attendance is a condition of employment and is an essential function of the job. Salary Details Las Vegas: $75,474.00 – $109,432.00 #J-18808-Ljbffr Southwest Gas