Veterinary Business Development Manager

Veterinary Business Development ManagerReporting to the Managing Director, the Business Development Manager's primary objective is to drive pet insurance sales through collaboration with veterinary clinics.Fundamental to success in the role is the ability to build robust relationships and demonstrate the benefits of insured pets for the veterinary clinic, its technical and support staff, as well as clients and their pets; and in so doing gain firm commitment to use Trupanion's sales tools to consistently introduce uninsured owners to the business.Developing a thorough understanding of business operations, the Business Development Manager is also expected to ensure clinics are conversant with Trupanion's web and integrated system solutions that support lead generation, claims submission and medical record collection, troubleshooting internally and externally as necessary, and are the key point of contact for queries and service issues from veterinary partners.Location: We are hiring candidates across Germany based in (but not limited to) Berlin, München, Dresden, Düsseldorf, Frankfurt (Main), Hamburg, Hannover, Köln, Leipzig, Mannheim, Nürnberg and Stuttgart with a willingness to travel across their region as the demands of the job dictate.Key Objectives:To identify, recruit and develop veterinary clinics to deliver agreed sales goalsOnce 'active', to manage veterinary clinics to maintain consistent sales performanceTo support veterinary clinics to ensure the efficient processing and payment of claims.Responsibilities:Efficiently plan call cycles, structured with booked appointments, well-prepared agendas and presentations, and clear, objective clinic goals and deliverablesParticipate in team meetings reporting objectively on clinic and territory performance, and providing balanced sector and market intelligence to help shape Trupanion's strategic and tactical decisionsIdentify and develop at least one main contact in each veterinary clinic responsible for pet insurance activitiesEnsure call activity is reported accurately and timely in Trupanion's veterinary CRM platformSupport cross-departmental projects between marketing, sales and business operations.Maintain contacts and build relationships with the broader veterinary and pet industriesParticipation in veterinary congresses, trade fairs and other external events as necessarySupport business operations processing claims, addressing queries from clinics and helping to manage complaints.Personal Attributes & Experience:Extensive experience selling into veterinary clinics in the DACH areaTrack record in territory and account managementMust hold a valid German driver's license (Führerschein) or an EU?recognized equivalentTarget orientated and the ability to demonstrate success in a previous fast-moving, high-energy sales environmentExcellent communicator and presenter, able to deliver coherent, structured propositions to influence and secure commitment from target audiencesSelf-motivated and analytical, able to determine priorities, deliver to deadlines and adapt to changing business requirementsReliable, numerate and enthusiastic with the drive to succeedOrganised with the ability to manage multiple workstreamsFlexibility, adaptability and creativity to overcome challenges and roadblocksHome based with the ability to travel as the demands of the job dictate.Model the team DNA always, believing that we can achieve great things together when we are:Caring: We are kind to each other and assume positive intent.Collaborative: We work together to achieve company goals (we not me).Courageous: We are determined, take risks, and make bold moves.Curious: We seek new information to continually better ourselves and our work.Honest: We believe candid communication leads to successful teamwork.Inclusive: We welcome and value all people and perspectives.Nimble: We readily adapt and evolve in pursuit of progress and innovation.Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.We will ensure that individuals are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.