Program Manager

Job Description

We are seeking a Program Manager to lead a large-scale enterprise transformation focused on Enterprise Content Management (ECM) and Customer Communications Management (CCM).

This role will own the end-to-end delivery of a highly complex, multi-year program involving the migration of over 100M+ documents from legacy systems into new platforms. The Program Manager will drive strategy, execution, and cross-functional alignment across multiple initiatives.

This is a highly visible role requiring a balance of technical program management and business leadership, with strong stakeholder engagement across internal teams, leadership, and external vendors. The pay rate for this role is $55-65hr depending on years of experience.

Key Responsibilities:

• Own and manage the end-to-end program roadmap, including planning, sequencing, and execution

• Oversee multiple large-scale migration initiatives simultaneously

• Lead the migration of 110M+ documents into new enterprise systems

• Drive program health tracking, including metrics, risks, issues, and dependencies

• Proactively identify and resolve blockers and escalations across teams

• Facilitate cross-functional alignment across business, technology, and vendor teams

• Partner with stakeholders to ensure clarity on:

• Lead business case development and prioritization of initiatives

• Work closely with change management teams to support communication and adoption strategies

• Provide executive-level communication and reporting on program progress

• Manage internal teams and external vendor partners in a matrixed environment

• Continuously evaluate and adjust the program roadmap to align with evolving priorities

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 5+ years of program/project management experience

• Proven experience managing large, complex, enterprise-level programs

Hands-on experience with:

• System migrations and/or implementations

• Cross-functional program delivery

Strong ability to manage:

• Multiple workstreams and dependencies simultaneously

• Internal and external stakeholders across all levels

• Experience balancing technical delivery with business objectives (50/50 focus)

• Strong communication skills, including executive-level presentations

• Experience working in Agile or hybrid delivery environments

• Bachelor's degree required