Medical Assistant/Medical Receptionist

Medical AssistantFor the second year in a row, Connecticut Orthopaedics has been named the #1 Orthopaedic Physician Practice in Connecticut by Castle Connolly!The MA position provides direct support to the physician and assists with all aspects of the physician’s practice. Responsibilities include but are not limited to: clinical scheduling, clinical patient flow, surgical and test authorization, scheduling and follow up, patient contact, and liaison with outside agencies.Essential ResponsibilitiesBooking provider requests for tests and surgeries for patients and obtaining authorizations, recording information in proper locationContacting outside facilities and processing related paperwork such as other physician offices, hospitals, and surgical centers and providing them with the necessary information to schedule tests and surgeriesFollowing up on surgical patients to ensure necessary pre-op and testing appointments have been completedContacting patients with pertinent information regarding their scheduled test or surgery and scheduling necessary follow up visitsEnsuring tests results are received before surgery; are reviewed and distributed appropriately (i.e. provider, facility, etc.)Accurately documenting necessary information in the computer system, such as pre-certification numbers, and chart for patients having tests and proceduresPreparing paperwork, x-rays, and other documents as needed for the physician to be available for him or her to take to surgeryAddressing patient concerns and questions as neededDirecting requests for worker compensation approval of tests and surgeries and other related information to the case managerPre-authorizing and calling in prescriptions and/or injectables for the physicianScheduling post-op and first physical therapy appointment and informing patientApplying casts, removing wound dressings, sutures, and castsFitting patients with durable medical equipment and braces appropriately and completing billing paperwork accuratelyPerforms other duties as assigned by their supervisorSkills and AbilitiesDemonstrated knowledge and compliance of all HIPAA regulationsDemonstrated critical thinking skillsMust possess proficient computer skills including Microsoft Office SuiteMust have excellent interpersonal, verbal and written communication skillsMust be able to communicate effectively with physicians, surgeons, physician assistants and other senior clinical practitionersMust have excellent time-management skillsMust have outstanding professional medical phone communication skills and can coordinate with outside facilities to obtain patient medical information, following HIPAA regulationsAbility to relay information in a positive manner and calm patients, presenting solutions for their problemsEducation/Experience requirementsCertification from an Accredited Medical Assistant program or prior training, education and experience from which comparable knowledge and skills are acquired leading to a Medical Assistant titleHigh school Diploma or equivalent (GED) required3-5 years of experience as a Medical Assistant or Medical Secretary required1-2 years' experience working in an orthopaedic practice preferredLocation & ScheduleMonday- Friday vary 7:30am-5:00pmShelton, Milford, Orange, Hamden, Wallingford, Cheshire, Madison and Branford, CTSalary:Starting hourly rate range: $19-$30, based on experienceWhat we offer:Medical, dental, and vision insuranceHSA plan starting at $30/paycheck with kickstart contributionCompetitive compensation package, 401(k) contributions, and company-paid life insurance.Generous paid time off and paid holidays to support a healthy work-life balance.Access to training and development opportunities and Employee Assistance Program (EAP)Uniform allowanceFree ParkingConnecticut Orthopaedics (CO) has been serving patients in the greater New Haven area for over 60 years. Our practice has merged with several surrounding orthopaedic groups over the past several years and has become the largest privately-owned orthopaedic practice in New England. Due to our quality of care and attentiveness to our patients, we are proudly the team of orthopaedic physicians for multiple colleges and high schools as well as have our own physical therapy centers. In addition to our orthopaedic service line, we have three MRI suites, (5) acute care orthopaedic walk-in centers and a surgery center in Branford.The posted pay range and actual compensation offered are based on a variety of factors, including experience, education, certifications, skills, geographic location, market data, internal equity, and organizational needs. The posted range does not reflect the full value of CT Orthopaedics total rewards package, which may include Health & Wellness benefits, 401k contribution including profit-sharing regardless of employee’s contribution, and other available compensation for eligible employees.