Store General Manager

Job Description

Job Description

About the Role

Our Client is seeking a Store General Manager for a bakery location in Sandy Springs, GA. Full-time position in the Operations department reporting to the Regional Director.

Requirements

Responsibilities

• Ensure full compliance with company standards, policies, and operational procedures across the bakery
  
• Monitor store performance and ensure alignment with company goals and KPIs
  
• Analyze sales, labor, and cost metrics; implement action plans to improve performance
  
• Maintain brand standards in product quality, service, and store presentation
  
• Oversee daily front-of-house and back-of-house operations to ensure consistency and efficiency
  
• Train, coach, and support franchisee and staff on operational excellence and service standards
  
• Conduct regular store evaluations and provide feedback for continuous improvement
  
• Ensure compliance with all health, safety, and sanitation regulations
  
• Support inventory control, ordering processes, and cost management to minimize waste
  
• Handle escalated customer issues and ensure proper resolution aligned with brand values
  
• Collaborate with corporate teams (marketing, operations, R&D) to implement new initiatives
  
• Execute corporate-driven promotions and local store marketing efforts
  
• Drive customer satisfaction and strengthen brand reputation within the community
  
• Identify operational gaps and proactively recommend improvements to franchisee and corporate
  

Qualifications

• 5+ years of successful bakery management history
  
• Experience with bread (preferred)
  
• Basic food safety understanding and practice
  
• Intermediate knowledge of MS Office Suite - Word, Excel, and PowerPoint
  
• Korean Language not required
  

Benefits

Compensation

$75,000.00 To $80,000.00 Annually

Benefits

• Med/Den/Vis/Life Insurance (100% Company Covered) from Day 1
  
• Short Term and Long-Term Disability Leave (short term 100% covered)
  
• 401(k) 5% Match (no vesting period!) from Day 1
  
• Free Onsite Lunch Catering OR daily Lunch Allowances through payroll
  
• $50 Gym Reimbursements (Monthly)
  
• Cellphone Reimbursements
  
• Employee Discounts (40% off products & services)
  
• Paid Time Off (generous and increases by tier!)
  
• 40 HR Paid Family Leave (family care or volunteer trip) every year
  
• Paid Maternity Leave (paid 100% for 12 weeks)
  
• Paid Secondary Caregiver Leave (up to 2 weeks)
  
• Paid Creative Leave (up to 2 weeks specified on years of service)
  
• Paid Holidays (11 days)
  
• Talent Sharing Opportunities
  
• Employee Club Activities (movie, e-sports, book, sports activity club, etc.)
  
• & Much More!