Club Manager

Club ManagerThe primary role of the Club Manager is to provide a world-class experience to all customers in the facility; this is done through an initial facility tour, sign up process and occasional coaching. The Club Manager needs to have customer service in the front of their mind to build relationships with their customers. This position is also responsible for building and maintaining financial profiles for all customers. This position calls for strong leadership skills, proficient social skills, and a commitment to growth.Duties and responsibilities include:Sales and Portfolio Management- Maintain accurate financial profiles for members and promote the club's financial growth. This position is directly responsible for the membership sales, finding and contacting prospects, and financial growth of the membership sales at their location.Facility Management- Maintain the integrity of the facility and advice regarding equipment needs and purchases.Service Standards- Provide excellent customer service, which includes regular engagement with members such as helping them to create and achieve goals.Customer Satisfaction- Make decisions and fulfill requests in regards to positive and negative feedback, cessation of membership requests, and other club related inquiries.Community Involvement- Build and maintain business to business relationships, attend local community events.Brand Ambassador- Exemplify what it means to be an Anytime Fitness team member by working every day to better yourself and those around you.Performs other related duties as assigned by management.Supervisory responsibilities include:Indirectly supervises 2-5 employees within the facility.Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Responsibilities include planning, assigning, and directing work; maintaining work schedules; addressing complaints and resolving problems.Qualifications/requirements include:Needs to be able to work from facility.Needs to be able to work required hours as listed: Monday- Thursday – 11a-7p, Friday – 8a-12p.Strong communication skills.Must be coachable.Strong problem-solving skills.Passionate about health and fitness.Understands the importance of team cohesion.Must be personable.High school diploma or general education degree (GED).Certificates, licenses and registrations required: CPR/AED Certification.Computer skills required: (Microsoft Office Suite, POS Systems (not required but a plus), Gym Management Software (not required but a plus).Industry best employee benefits package includes:Industry best Health InsuranceDental and Vision InsuranceLife Insurance, Long- and Short-term Disability InsuranceCompany Matched 401(k); Roth IRA availablePerformance BonusesEmployee Assistance Program (EAP)Employee Discount Purchase Program10 Days Paid Time OffOur culture is defined by People, Purpose, Profits, Play®. We are looking for hard working people with a purpose that find the fun in everything they do.Job postings listed on this site are with independently owned and operated franchised Anytime Fitness studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Anytime Fitness studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Anytime Fitness Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Anytime Fitness Franchisor, LLC.