Human Resources Business Partner - Bilingual in Mandarin Preferred (New York City Metropolitan Area)

We are looking for a result-driven and business-minded HRBP Associate / People Operations Associate to support our people management and organizational planning functions. This role will work closely with leadership and department managers to translate business goals into headcount plans, performance goals, KPI tracking, and annual compensation planning. The ideal candidate is analytical, organized, and comfortable connecting business goals with people management.

About Us

Axon US Corp is a New York City-based e-commerce company, thriving since 2008 as a trusted leader in the supply chain industry. We build strong, lasting relationships with vendors and brands across the United States, ensuring seamless delivery of quality tools, plumbing, hardware, and a wide range of products to both professionals and everyday consumers. Our expertise goes beyond products - we provide end-to-end supply chain solutions that streamline logistics, optimize sourcing, and drive collaborative growth. Through strategic partnerships with top brands, we deliver innovation, reliability, and excellence at every step, cementing our reputation as industry leaders dedicated to supporting our clients’ success.

Key Responsibilities

KPI & Performance Management

• Assist in designing clear KPIs and performance goals for employees based on department objectives.
• Work with managers to ensure each employee has measurable goals, responsibilities, and performance expectations.
• Track KPI progress and help prepare regular performance review materials.
• Support annual, mid-year, and ad hoc performance review cycles.
• Identify performance gaps and help managers create improvement plans when needed.

People Management Support

• Act as a support partner to managers on employee performance, role clarity, team structure, and people-related decisions.
• Help document employee responsibilities, reporting lines, and promotion paths.
• Support employee communication related to performance reviews, KPI expectations, compensation updates, and role changes.
• Assist with employee relations documentation and follow-up when needed.

Compensation & Annual Salary Planning

• Support annual salary review and compensation planning processes.
• Maintain compensation records, salary adjustment proposals, promotion records, and bonus tracking.
• Help analyze salary levels, internal equity, performance results, and budget impact.
• Prepare compensation summaries and reports for management review.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Finance, Management, or a related field.
• 1–3 years of experience in HR, people operations, business operations, compensation, performance management, or a related analytical role.
• Strong Excel / Google Sheets skills; comfortable working with data, reports, and tracking files.
• Strong attention to detail and ability to maintain confidential employee information.
• Good communication skills and ability to work with managers across different departments.
• Strong sense of ownership, organization, and follow-through.
• Interest in growing into an HRBP, People Operations, or HR management role.

Preferred Qualifications

• Experience supporting performance review cycles, KPI tracking, compensation planning, or headcount planning.
• Experience in a fast-growing, entrepreneurial, e-commerce, logistics, retail, or trading company environment.
• Bilingual English/Mandarin is a plus.