Customer Solutions Consultant

Customer Solutions Consultant
Position location is flexible and may office from a branch in Elk Grove Village IL - Lake Zurich IL - Waukegan IL or Buffalo Grove IL
Full-time Shift(s): MON TUE WED THU FRI 7:30am - 5:00pm


OVERVIEW:
Working as Full-time Customer Solutions Consultant you will utilize all Fastenal supply chain and inventory management solutions. Using these you will prospect for new sales opportunities along with growing existing business.


RESPONSIBILITIES:
The duties and responsibilities of this position include but are not limited to:
oManaging the assigned Book of Business
oMeeting and exceeding key performance metrics
oSeeking and developing new business partnerships
oExpanding market share and profitability of current business partnerships
oCollaborating with National sales teams local sales teams and leadership on customer specific strategies
oFacilitating the establishment and execution of value generating programs
oDeveloping and presenting business review meetings with customers within the Book of Business
oContinuously providing exceptional customer service


REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
o Possess a current full valid drivers license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle as needed
oPossess 2 years of related industry sales work experience
oExcellent written and oral communication skills
oProficient using Microsoft Office Suite
oHighly motivated self directed and customer service oriented
oDemonstrate strong organization planning and prioritizing abilities
oExhibit strong problem solving deductive reasoning and decision making skills
oDemonstrate strong math aptitude attention to detail and sense of urgency
oWork independently as well as in a team environment
oLearn and perform multiple tasks in a fast paced environment
oWillingness to travel 50% with overnights required
oDemonstrate our core values of ambition innovation integrity and teamwork
o Lift slide carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 100lbs
oPass the required drug screen (applicable in the US Puerto Rico and Guam ONLY)


PREFERRED POSITION QUALIFICATIONS:
oPossess a degree in Business Marketing Operations or a related field of study
oDemonstrate knowledge of material management programs and cost savings documentation
o Prior experience in key account sales


ABOUT US:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3000 servicing locations each providing tailored local inventory and personal service for our customers. As weve expanded across the world weve retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business create their own success and advance to become company leaders.


As a growth company with a solid financial position we are committed to training promoting from within and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company you wont find a better fit than Fastenal.


FULL-TIME BENEFITS:
Fastenal offers a competitive benefits package to all full-time employees. This package includes Health Life Long Term Disability and Dental Insurance in addition to paid vacation sick leave holidays and 401(k) with an employer contribution.


COMPENSATION:
The base pay range for this position is $48000 - 60000. In addition to base pay this position is also eligible for a bonus and/or commission.

Required Experience:

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