Marketing Operations Specialist
Interface Americas, Inc
Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface carpet tile and LVT, nora rubber flooring, and FLOR premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability-without compromise.
Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industryfirst innovation, we remain 'all in' on our goal of becoming carbon negative by 2040, without the use of offsets.
Behind every great creative team is an operations crew making sure the details hold together, and this role is the financial backbone of ours. As part of a team that supports the Global Marketing organization, the Marketing Operations Specialist manages the day-to-day financial workflows that move work forward, including purchase orders, invoices, payment follow-up, budget tracking and approvals, in close partnership with Finance, Accounts Payable and external vendors.
Beyond the financial core, the role manages vendor documentation, contract routing, planning support and other activities that keep the Brand, Creative, Digital and Marketing Operations teams organized and moving. As the operations team model evolves, the role will also provide flexible support across projects and process improvement efforts.
This is a role for someone who loves bringing order, accuracy and follow-through to a busy, creative environment, and takes pride in keeping the whole operation on track. The ideal candidate is a self-starter who keeps work on track, uses good judgment to solve problems, and keeps leadership informed on key developments.
Educational Requirements:
Bachelor's degree in Business, Marketing, Finance, Communications, Operations or related field preferred
Experience Requirements:
4+ years experience in marketing operations, finance administration, procurement or a related field
Experience managing purchase orders, invoices, budgets and vendor payments
Experience partnering with Finance, Accounts Payable and external vendors
Skills Requirements:
Strong Excel skills and comfort working with budgets, spending reports and financial data
Excellent organizational skills and strong attention to detail
Ability to problem solve and keep management informed on key developments
Self-starter with a proactive approach to work and getting things done
Ability to keep work on track, on budget and in scope
Ability to work independently or with a group
Excellent written and verbal communication skills
Ability to build productive working relationships with Finance, Accounts Payable, vendors and cross-functional partners
Adaptability and flexibility in a changing environment
Proficiency in Microsoft Word, Excel and PowerPoint
Knowledge of project management software such as Hive or Quickbase a plus
Essential Duties:
Financial Operations & Budget Management (Approximately 60%)
Own the end-to-end purchase order process, including creation, entry, tracking, approvals and closeout
Administer all marketing CCA and CEA requests, ensuring timely routing, approvals and documentation
Manage invoice processing and payments in partnership with vendors and Accounts Payable
Follow up on payment status, tracking down and resolving unpaid or delayed vendor payments
Maintain accurate records of payment status, payment numbers and supporting documentation
Manage monthly budget tracking and reconciliation, flagging discrepancies as needed
Add product costs to the monthly product cost sheet and keep it current
Maintain PO, invoice, budget and payment trackers to ensure visibility and accuracy across marketing
Manage marketing budgets in conjunction with the project management and finance teams
Serve as the point of contact for vendors on purchase orders, invoicing and payment questions
Keep financial records, approvals and documentation organized, current and audit-ready
Operational Coordination & Process Support (Approximately 30%)
Coordinate with legal on contracts, approvals and other legal matters
Maintain vendor documentation, including certificates of insurance (COIs) and other compliance records
Serve as an operational point of contact for external vendors and partners
Track and maintain marketing scopes of work and vendor agreements
Support annual planning by coordinating timelines, documentation and stakeholder inputs
Coordinate team meetings, events and departmental logistics as needed
Support production and photoshoot-related paperwork, including releases, credits and related documentation
Maintain organized records and documentation across operational workflows
Identify opportunities to improve processes, documentation and operational efficiency
Project & Operations Support (Approximately 10%)
This flexible bucket will adjust as the marketing operations team model evolves. Initial focus areas include:
Support the Project Management team by helping flag missing, outdated or incomplete project information in Hive and other tools, and passing findings to Project Managers for follow-up
Help maintain project reports, dashboards and documentation to support visibility and consistency across the marketing portfolio
Provide general operational, coordination and project support as business needs and the operations model evolve
Work Environment:
Office and/or hybrid work environment (3 days in office / 2 days remote)
Frequent collaboration with global and cross-functional teams
Frequently works with detailed financial and operational data
Fast-paced environment requiring strong organization, accuracy and responsiveness
Occasional travel as required for team meetings or events
#LI-Hybrid
3 - Associate / Professional / Individual Contributor / Team LeadLearn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com. Join us onFacebook,Instagram,LinkedIn,andPinterest.
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