MARKETING OPERATIONS COORDINATOR

Work Location : US - Atlanta, GA Type of Post : Not Applicable Other Possible Location : Funding : APPROVED Expected Travel : Not Applicable Type of Contract : Language Requirement : English Application Deadline : Employee Duration : Full-Time

Pay Range Details


$61,846.14 - $86,275.36 Annually
USA Grade H


* Starting salaries are based on various factors, including candidate experience, education, knowledge, skills, and the cost of labor where the job is based. Salaries listed only apply to jobs based in the US.

Who We Are:

As a global leader, CARE is shaping the future of the humanitarian and development sector. Each year, we deliver support and services to millions of people globally. We do this by focusing on our mission and vision , and the values of equality and excellence that guide our organization. We seek dedicated individuals who align with our mission and are passionate about making it a reality by collaborating with others, embracing learning and innovation, and delivering results.

What We Are Looking For:
At CARE, we value diversely talented people who can bring different experiences and perspectives to our organization. We know that not all applicants will have every skill and qualification. We encourage everyone who meets the minimum required qualifications to apply. Having one or more of the preferred qualifications will strengthen an application. But, even if you are earlier in your career or followed a non-traditional educational or professional path, we hope you will consider a career at CARE.

Job Title: MARKETING OPERATIONS COORDINATOR

Job Location(s): US - Atlanta, GA

JOB SUMMARY:

The Coordinator, Marketing Operations is a high-trust role that combines executive support, project coordination, operational administration, and departmental resource development. This position is responsible for helping the Chief Marketing Officer and the broader Marketing department operate efficiently, accurately, and consistently.

The Coordinator provides comprehensive executive support to the CMO, including calendar management, travel coordination, expense management, and meeting preparation. The role also coordinates defined marketing projects and creative production activities, supports budget and procurement processes in partnership with the Senior Manager of Marketing Operations, and drafts, edits, and maintains departmental resources such as process guides and reference materials.

Working closely with Marketing, Finance, Procurement, vendors, and other cross-functional partners, the Coordinator tracks details, deadlines, decisions, and dependencies to ensure work is completed accurately and on schedule.

Success in this role requires exceptional attention to detail, strong written communication and document-editing skills, intellectual curiosity, a service-oriented mindset, and the poise and professionalism to engage effectively with senior leaders. The Coordinator must be able to assess situations, anticipate potential issues, and use initiative and sound judgment to prevent or resolve problems.

RESPONSIBILITIES:

Executive Support for CMO

• Manage calendar of internal and external meetings, including evaluating requests, scheduling and rescheduling appointments, resolving conflicts, protecting time for priority work, and ensuring the CMO is prepared for upcoming commitments.
• Coordinate virtual and in-person meeting logistics, including room or conferencing setup, participant communications, agendas, briefing materials, and other required resources.
• Arrange and manage domestic and international travel, including transportation, accommodations, relevant documentation, and changes or disruptions.
• Prepare and submit expense reports accurately and on time, ensuring compliance with organizational policies.
• Handle confidential and sensitive information with discretion, professionalism, and sound judgment.
• Track commitments, decisions, and follow-up items arising from meetings or correspondence and help ensure that appropriate actions are completed.

Marketing Operations and Project Coordination

• Serve as the first point of contact for day-to-day marketing support inquiries, assessing requests, providing relevant information, and connecting colleagues with the appropriate resources or staff.
• Coordinate defined marketing projects and production activities by developing or maintaining schedules, tracking deliverables and approvals, monitoring dependencies, documenting decisions, and following up with stakeholders to keep work moving.
• Coordinate with internal teams and external printing or production vendors on estimates, schedules, specifications, proofing, approvals, and delivery logistics.
• Draft, edit, format, and maintain clear, accurate, and user-friendly departmental resources, including process guides, reference materials, and presentations.
• Maintain organized departmental archives, shared drives, and internal documentation so that information is current, accessible, and easy to navigate.
• Manage departmental supply and equipment orders, including purchasing, delivery tracking, inventory updates, and issue resolution.

Budget and Procurement Coordination

• Pull and organize recurring and ad hoc budget reports.
• Conduct initial budget reviews, including coding checks, transaction research, basic reconciliations, and identification of discrepancies, before escalating complex issues to the Senior Manager of Marketing Operations.
• Initiate and track purchase requests, vendor setups, contracts, and renewals in accordance with procurement requirements and timelines.
• Review statements of work, quotes, approvals, and other supporting materials for completeness and accuracy before submission.

Required Qualifications:
- 2-4 years of experience in executive support, project coordination, marketing operations, business operations, or a related field.
- Demonstrated experience supporting a senior executive or leadership team, including complex calendar, meeting, travel, and expense coordination.
- Experience coordinating projects or production workflows involving multiple stakeholders, deadlines, deliverables, and dependencies.
- Experience drafting, editing, formatting, and maintaining professional business documents, process guides, presentations, or departmental resources.
- Experience using Microsoft Outlook, Excel, and PowerPoint, as well as collaboration and productivity tools such as shared-drive and virtual conferencing platforms.
- Familiarity with budgeting, expense management, purchasing, procurement, or financial tracking processes.
- Bachelor's degree.
- Exceptional attention to detail and a demonstrated ability to produce consistently accurate, complete, and polished work.
- Executive support capabilities, including the ability to anticipate needs, manage competing priorities, protect confidential information, and represent the CMO's office with professionalism.
- Project coordination skills, including the ability to organize work, establish and maintain timelines, track dependencies, follow up with stakeholders, and bring assignments through completion.
- Clear and professional verbal and written communication skills, with the ability to translate information into concise and user-friendly resources.
- Organizational and time-management skills, with the ability to manage multiple priorities and adapt to changing needs in a fast-paced environment.
- Sound judgment, initiative, and problem-solving skills, including the ability to assess situations, identify potential issues, and determine when to act independently or escalate.
- Comfort working with numbers, spreadsheets, reports, and detailed records, with the ability to identify inconsistencies and follow established financial processes.
- Intellectual curiosity and the willingness to learn the department's work, systems, processes, and priorities in sufficient depth to provide meaningful support.
Preferred Qualifications:
- Location, work schedule, and hybrid/remote options to be specified based on organizational policy.
(We welcome applicants from a wide range of backgrounds and experiences. If you meet most, but not all, of the qualifications, we encourage you to apply. We are committed to providing reasonable accommodations throughout the hiring process.)

There are individuals who may use CARE's name and trademark in emails and on websites in an attempt to solicit fees from interested job-seekers. Some examples of these fees are placement fees or immigration processing fees. CARE does not use recruiting or placement agencies that charge candidates an up-front fee of any kind. Occasionally, CARE does employ recruiting or placement agencies to help us identify candidates for specific employment within CARE. If you're contacted by a legitimate recruiting or placement agency, there should be no charge to you. If you suspect that you have been a victim of fraud from someone purporting to be CARE, please contact us at View email address on click.appcast.io . Please do not email View email address on click.appcast.io to apply for this position. Instead, click "apply now" below in order to submit your interest.

CARE is an Equal Opportunity employer. We provide equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, religion, ancestry, national origin, age, disability, marital status, or veteran status, or any other characteristics protected under applicable law.

Starting salaries are based on internal equity, candidate experience, and the cost of labor where the job is based. Salaries listed only apply to jobs based in the US.

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