Service Technician

Southwest Solutions Group is looking for a dynamic and goal‑oriented Service Technician to join our team and play a pivotal role in servicing a diverse range of products. Your responsibilities will encompass servicing a variety of high‑density storage solutions, giving you the platform to showcase your customer service and technical expertise. If you're ready to elevate your career in a growing environment, apply today and become a vital player of the Service team! Pay: $22 Per hour Location: Lewisville, TX Job Type: Full-Time Products you could be working on Lockers at law enforcement and professional sports facilities Servicing sensors and switches on bed lifts at hospitals. Low voltage troubleshooting on compact book shelving at libraries. Military ammunition storage solutions at military bases Cabinets and casework for laboratories. Maintain the relays, sensors, roller guides, and conveyor systems with the automated parts storage infrastructure used at aircraft manufacturing facilities. Work on Inventory retrieval systems for the oil and gas, automobile, and military industries Responsibilities Service the complete range of shelving and high‑density mobile systems products, including the Spacesaver and Kardex Remstar product line. Works safely, wears required PPE, and follows OSHA requirements. Address and resolve service‑related inquiries. Ensure the job site is ready and well‑maintained, covering safety compliance, cleanup, parking, equipment procurement, power supply, and materials. Inspects materials on‑site upon arrival for damage, shortages, quality problems, etc., prior to service/installation. Ensures proper maintenance of tools and company vehicles. Maintain a record of job progress, daily expenses, hours worked, and problems encountered on site. Coordinates project‑specific responsibilities with the Service Manager, including labor force, equipment, material handling requirements, deliveries, etc. Develop a service plan prior to arriving on the job site. Alert the Project Manager of any problems. Qualifications Experience with Spacesaver, Kardex Remstar, Wirecrafters High School diploma or equivalent combined with one year of mechanical, technical, or construction experience. Must be able to travel. Knowledge of construction, electrical systems, blueprint reading, machine operation, and hand tool use. Experience in computer‑aided automation systems and inventory management is a plus. Good organizational and follow‑through skills. Customer‑facing experience. Solid PC familiarity, including Microsoft Office applications. Must have a valid Driver’s License Must be able to pass a background and drug test. Modular furniture installation experience a plus. Benefits PTO Holiday Pay 401K 100% Paid Medical, Dental, and Vision Insurance for employees Employee Stock Ownership Program (ESOP) Parental Leave Program Life Insurance Disability Insurance Tuition reimbursement Referral bonus program Charity Matching Program #J-18808-Ljbffr Southwest Solutions Group