Manager of Culture and Engagement

Work Location New York, NY – Hybrid (Must Reside in the New York Tri-State Area) Salary $75,000/yr. – $80,000/yr. Commensurate with experience About Grameen America Grameen America is a nonprofit microfinance organization dedicated to helping low-income women entrepreneurs build businesses to enable upward financial mobility. We envision an inclusive society in which all entrepreneurs, regardless of gender, race or income, have access to fair and affordable financial services. We provide affordable capital, credit- and asset‑building, education and peer support to enable our members to boost their business income, create jobs and transform communities. Founded by Nobel Peace Prize laureate Muhammad Yunus in 2008, Grameen America is now the fastest growing nonprofit microfinance organization in the U.S., having achieved tremendous milestones in its first 16 years of operations, investing in over 255,000 low-income women entrepreneurs while demonstrating measurable impact. Our members have repaid their loans at a rate of over 99% and have become economic drivers in their communities. For more information, please visit grameenamerica.org. Job Summary As the Manager of Culture & Engagement, in close collaboration with the Chief Human Resources Officer, you will be responsible for executing and coordinating internal culture and communication initiatives at Grameen America. This role is highly hands‑on: you will be developing communication materials, writing and editing newsletters, developing presentations, and implementing engagement programs and scalable tools that reinforce recognition, connection, and belonging across the organization. You will bring ideas to life through strong execution, ensuring they align with our values and goals and most importantly with the human capital priorities and agenda. While the role carries a manager title, the primary focus is on operational delivery and end‑to‑end ownership of projects, from concept to final implementation. This role will also collaborate cross‑functionally across departments to ensure cultural alignment and support the execution of company‑wide campaigns and events impacting our growing staff of 480 plus team members. Key Responsibilities Internal Communications Execution Write, edit, and produce internal newsletters, email updates, and other communications. Build communication workflows and templates in Mailchimp, Teams, and other platforms. Manage visual and written branding for internal materials (onboarding kits, screensavers, welcome letters, etc.). Coordinate communication timelines and send‑outs across channels. Culture & Engagement Program Management Execute employee engagement activities such as town halls, HQ meetings, recognition ceremonies, etc. Lead the implementation, and ongoing management of an employee peer‑to‑peer recognition platform, including vendor partnership, rollout strategy, adoption campaigns, and measurement of impact. Organize campaign logistics, calendar invites, and Zoom sessions. Draft, manage and deploy recognition content, reflection prompts, and celebration assets. Cross‑Functional Support & Alignment Partner with Chief of Staff to confirm/safeguard CEO strategic priorities. Collaborate with Marketing and Operations teams to align messaging and deliverables. Collaborate closely with our oneGrameen employee Advocates to amplify team members' voices, gather insights from the field and HQ, and co‑create initiatives that strengthen engagement and culture. Serve as the point person for internal branding initiatives and approval processes. Create decks and visuals for leadership presentations. Perform other related duties as assigned. We’re a collaborative team, and sometimes that means stepping outside your usual scope to help with projects or priorities that advance our mission. These “other duties as assigned” are part of how we adapt, innovate, and support one another. As such, additional duties, responsibilities, and activities may change or be assigned as needed to meet team and organizational goals. Qualifications Minimum of 3 years of experience in a culture and internal communication role. Bilingual written and visual communication (English and Spanish). Project and campaign execution. Internal branding and content creation. Ability to collaborate and build relationships across all organizational levels. Demonstrated strong follow‑up and follow‑through skills. Proven ability to work independently with a proactive and self‑directed approach. Travel Requirement Attend required in‑person meetings in New York City. Hybrid work arrangement required in the New York City office. Travel to field branches based on business needs (in and outside of the tri‑state area). What We Offer You Medical, dental, and vision insurance plans Paid holidays, vacation and sick time 401(k) retirement savings plans Flexible Spending Account (FSA) Wellness platform with two free coaching sessions per month Opportunity for advancement Equal Opportunity Grameen America is an Equal Opportunity Employer (EEO) committed to diversity and inclusion in its workplace. Grameen America employment decisions are based on job requirements and individual skills and qualifications without regard to the applicant’s race, ethnicity, color, religion, sex, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Grameen America, Inc. participates in the E‑Verify program. Other Requirements Must be able to legally work in the U.S. Visa sponsorship is not provided. #J-18808-Ljbffr