Employee Benefits Counselor

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview Accretive Enrollment Services, now a part of Gallagher, offers comprehensive enrollment services and voluntary benefits tailored to meet the diverse needs of your client's workforce, enhancing financial stability and productivity. As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive. Accretive Enrollment Services has an exciting opportunity for an Employee Benefits Counselor. The Employee Benefits Counselor provides personalized enrollment assistance to employees through the benefits enrollment call center or in a face-to-face environment. This role is responsible for explaining the benefits that are available to the employees and assisting them with the enrollment process. This position requires excellent interpersonal and communication skills, and the candidate must have excellent attention to detail and organizational skills to manage ongoing enrollments throughout the year. No experience needed, but preferred. In-house training is available. How you’ll make an impact Must have knowledge or be willing to learn of employee benefit plans – i.e. Medical, Dental, Visions, FSA/HSA, Short‑ and Long‑Term Disability, Life Insurance, Critical Illness, Accident, Hospital Indemnity, etc. Demonstrates a comprehensive understanding of processes and best practices. Responsible for inbound/outbound calls and emails for a specific set of employer groups. Excellent time management skills with the ability to maintain multi‑faced projects, providing both quality and quantity while completing daily job duties and adhering to various deadlines with little to no supervision. Maintains a high level of professionalism to all employees. Consistently demonstrates high standards of integrity. Maintains high regard for employee privacy in accordance with the corporate privacy policies and procedures. Perform other functions as assigned by management. About You Minimum of 1 year of enrollment experience preferred. Call Center experience (preferred but not required). High School Diploma required. Strong communication skills to deliver the benefits message set out by each employer group to educate and guide employees through their benefits package. Texas Life and Health license is required. Bilingual (English/Spanish) preferred. Professional interpersonal skills. Attention to Detail. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax‑advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... **The benefits summary above applies to full‑time positions. If you are not applying for a full‑time position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr