OPERATIONS MANAGEMENT TRAINEE (NORTH REGION)

Job Title: Operations Management Trainee (NORTH REGION) Operations, Accounting, Transportation, and Customer Accounts Who We Are: USCS is driven to advance, innovate and serve companies seeking the best service, facilities, and logistics in the cold chain. We are employee focused, an equal employment opportunity employer and would love to have you join our team. The Job Details: This program is designed to help develop leaders by giving them experience in different areas of our organization. It is US Cold Storage’s hope that these leaders, with their new perspective and insight, will help the organization to grow and maintain its best in class reputation. The program is a total of two years. It consists of six (6) months in each of the four distinct departments. These departments will include Accounting, Logistics, Customer Accounts, and Operations. The candidate will spend time at each of the DFW Metroplex locations depending on subject matter being trained for during that period. Subject to change. Duties, fundamental goals, and Responsibilities include the following: Operations • Assist the General manager, Operations Manager, and Superintendent with projects and tasks. • Understand how product enters and leaves the warehouse and the required activity in-between.

• Understand customer requirements.
• Run a shift.
• Provide support and maintain compliance for audits, as needed.
• Knowledge of BRC audits and other Food Safety related processes. How

to prepare and maintain. Best in Class levels.

• Process timecards and check for accuracy.
• Assist the HR department in hiring and administering corrective action.
• Work with the Customer Accounts department to ensure customer requests

are satisfied.

• Oversee inventory control functions.
• Understand necessary warehousing software.
• Special projects based upon the facilities’ needs.
• Knowledge of Maintenance needs and an overall understanding of

Refrigeration Systems. Customer Accounts

• Assist the Customer Account Manager with tasks and projects.
• Capable of running billing for customers.
• Understand customer requirements.
• Understand customer service workflow and larger implications of the

department.

• Understand customer service software.
• Set up and understand customer profiles.
• Understand Customer Account Specialists daily work tasks.
• Run and utilize customer service reports.

Financial & Accounting

• Understand profitability analysis of customer rates and their cycles.
• Gain knowledge of the various billing cycles.
• Gain knowledge of P & L and GL.
• Understand aging reports, accounts receivables and collections.
• Understanding the Financial Budgeting Process.

Transportation

• Assist the Logistics Manager with tasks and projects.
• Coordinates and supervises the administration of receiving sales orders

and the conversion into picking orders.

• Manage the fleet and allocate budget. Billing.
• Understand how logistics affects other departments.
• Utilize necessary transportation software & capability of organizing

truck loads and routing schedules. • Find optimal solutions for transport and communicate solutions to the clients.

• Assist with and complete the claims process.
• Understand tariff classifications. Develop relationships with

carriers. • Understand the scheduling process of orders to ensure customer compliance. • Receive exposure of the shuttling process between the facilities for optimal routing. • Work closely with warehouse operations on daily tasks to ensure shipping demands are met. • Direct communication with customers or Customer Account Specialists to prepare orders for shipment or to process freight claims or OS&D issues. • Facilitate IT help ticket communications, particularly related to EDI,

TMS, WMS.

• Assist with load building to ensure the routing of customer orders in an efficient manner. • Work closely with customers on special request to meet customer demands. The Job Specifics: • Location, Department and Work Hours depends on training agenda and may vary

• Reports To: Department Head, Operations Manager and/or General Manager
• Travel Amount: The employee will complete the program at all DFW

Metroplex facilities. • Job Type. EED and Job Code: Full-Time. Exempt JOB CODE What We Are Looking For: Education • Bachelor’s Degree or higher. Or taking classes towards earning degree. Experience

• Supervision experience preferred,
• must be able to consistently lead and influence others to take positive

action, handle multiple high priority tasks in a fast-paced team environment, and requires the ability to work well independently with minimal supervision Other Abilities You Will Need to Have: The physical demands described below are representative of those required of an individual performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Good arithmetic, reading, and typing skills
• Sit and/or stand for extended periods of time
• Be able to see, speak and hear
• Ability to work overtime as needed
• May require physical effort associated with using the computer to

access information, or occasional standing, walking, lifting needed to carry out everyday activities. • Understand and follow verbal instruction, written instruction and company policies.

• A starter that can work independently and coordinate with others
• Follow safety procedures at all times.
• Ability to manage stress and productivity guidelines

The Standard Details:

• Always maintain a professional manner in appearance and communications.
• Participate in staff and/or customer meetings if required.
• Initiate action to prevent the occurrence of any non-conformities

relating to product, process, and quality systems. • Identify and record any issues relating to product, processes and/or quality.

• Initiate, recommend, or provide solutions through appropriate channels.
• Verify the implementation of solutions.
• Follow posted security procedures at all times while in the building.
• Participate in Safety and Educational Training.

What’s In It For You: A great company with great people. Full-time employees not under contract are offered: 401K and Educational Assistance after 1 year; If elected, Blue Cross Blue Shield after 30 days of service; Company Life Insurance; and a bunch of other great perks. Things We Need To Mention: • The above job description may not include all tasks necessary to complete the job. • Job functions may vary based on area of operation. The job description is a listing of the most common tasks the associate will be required to perform in that job area. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.