Air Export Coordinator

Air Export Coordinator | Itasca, Illinois | Hybrid working arrangement

This is an excellent opportunity for a detail-oriented freight forwarding professional to join a growing operation, managing air export shipments from initial booking through to final delivery while providing a high level of customer service.

The successful candidate will have a solid understanding of international air freight operations, strong organizational skills, and the ability to coordinate multiple shipments in a fast-paced environment.

Compensation & Benefits

• Salary up to $68,000, depending on experience.
• Bonus opportunity in addition to base salary.
• Hybrid working arrangement offering a balance of office and remote work.
• Opportunity to join an established international freight forwarding business.
• Supportive team environment with opportunities for continued professional development.

Key Responsibilities

• Coordinate air export shipments from initial quotation and booking through to final dispatch and billing.
• Prepare and process export documentation, including commercial invoices, packing lists, air waybills, and other relevant shipping paperwork.
• Arrange bookings with airlines, negotiate rates where appropriate, and secure competitive pricing.
• Coordinate with customers, overseas agents, airlines, trucking companies, and other service providers to ensure timely shipment movement.
• Ensure compliance with international shipping regulations, export requirements, and relevant customs procedures.
• Monitor shipment milestones, track cargo movements, and proactively communicate updates to customers.
• Resolve operational issues, delays, and documentation discrepancies efficiently.
• Prepare quotations, manage customer enquiries, and maintain strong customer relationships.
• Ensure all shipment files are accurately maintained and updated within the company's operating system.
• Complete shipment billing and invoicing accurately and within required timeframes.

Requirements

• Previous experience in air export operations within an international freight forwarding environment.
• Strong knowledge of air freight export procedures, documentation, and international shipping requirements.
• Experience coordinating shipments with airlines, overseas agents, and transportation providers.
• Excellent communication, organizational, and problem-solving skills.
• Strong attention to detail and the ability to manage multiple priorities effectively.
• Proficiency with freight forwarding software and Microsoft Office.
• A customer-focused approach with the ability to work independently and as part of a team.