Service Desk Technician III — ITIL & ServiceNow (Tier 3)
Modivcare
Modivcare is looking for a Service Desk Technician III in Denver, Colorado. The ideal candidate will have over 2 years of technical support experience, providing tier III support and managing user accounts. This role also focuses on implementing IT best practices. The position includes comprehensive benefits such as medical, dental, vision insurance, 401(k) with matching, and paid time off. #J-18808-Ljbffr Modivcare
- Job Summary Seeking a Service Desk Technician III with 2+ years of technical support experience to provide tier III technical support for customers... ...support experience ITIL v3 Foundation Certification... ...management certifications a plus. ServiceNow experience working within...ServicenowTemporary workFlexible hours
$30 - $33 per hour
...Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 2... ...u to have a local onsite technician that they know. They won't be... ...ITSM ticketing system (such as ServiceNow) to classify, prioritize and... ...Skills & Experience - 3+ years experience as a...ServicenowHourly payLocal areaRemote workShift work$100k - $120k
...Prepublication Review process. Overview Tier III operations and maintenance (O&M... ...O&M activities to include tier 3 troubleshooting and problem... ..., GRE. Familiar with Viso and Service Now. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must...ServicenowTemporary workWork experience placementFlexible hoursNight shift$110.5k - $149.5k
...responsibilities include providing Tier II support of maintaining... ...solutions. Responds to escalated service desk/team requests. Communicate effectively... ...Operating system Understanding of ServiceNow, NETS or other ticketing process ITIL v3 or higher The following...ServicenowContract workTemporary workImmediate startRemote workWorldwide$100k - $120k
Technical Support Engineer III Todyl puts world‑class networking and security within reach... ...issues. Serve as an escalation point for Tier 1 and Tier 2 engineers, helping guide... ...tools commonly used by MSPs, MSSPs, or IT service providers. Hands‑on experience configuring...Suggested$73.45k - $132.78k
...has an opening for a Tier II Network Technician to support computer... ...Provide support to Tier III network engineers for... ...be a SME) with Layer 3 protocols such as... ...Familiar with Visio, ServiceNow, and Confluence. May... ...from free commercial services (e.g., Gmail, Yahoo,...ServicenowWork at officeLocal areaImmediate startRelocation$89.2k - $194.79k
...solutions and professional services to the Federal... ...spectrum of operations. Tier II Network Technician AT&T has an opening... ...support to Tier III network engineers for... ...thick configs). Layer 3 network experience (... ...Visio. Familiar with ServiceNow and Confluence. May...ServicenowTemporary workWork at officeLocal areaRelocationFlexible hours$52.9k - $68.69k
...Overview The Customer Service Representative provides... ...tickets to higher-tier teams while maintaining... ...in IT support, service desk, or help desk roles providing... ...tools such as ServiceNow, JIRA, or similar platforms... ...such as CompTIA A+ or ITIL Foundation. Compensation...ServicenowContract workWork experience placementWork at officeRemote work$67.9k - $132.5k
...Position Overview The Service Desk Shift Supervisor... ...coordinating with higher-tier support and other IT teams... ...operations, including at least 3 years of leadership... ...tracking systems and ITIL-aligned processes. ~... .... Familiarity with ServiceNow or similar ITSM...ServicenowContract workWork at officeShift work$47k - $55k
...Senior Service Desk Analyst Req number: R7778 Employment type:... ...worldwide and a yearly revenue of $1.3 billion+. We have over 40... ...ticketing and ITSM platforms - ServiceNow experience strongly preferred ~ Familiarity with ITIL service management practices...ServicenowFull timeContract workWork at officeLocal areaRemote workWorldwideAfternoon shift$73.45k - $132.78k
...Operations Center (GNOC) Tier II Incident Management Technician to support the customer’s... ...use of Microfocus tools, ServiceNow, and knowledge of the various... ...of OSI layers 1, 2, and 3 to troubleshoot various network... ...with vendors and other service providers to efficiently...ServicenowLocal areaImmediate startDay shift- ...What is the position? The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English... ...the US (if not a citizen) and a resident of the US for at least 3 years within the last 5 years. Fluent in speaking, reading...Contract workRemote workShift work
$125k
...remote position, the hybrid work model is 3 days in office, 2 days WFH. The Opportunity... ..., and innovation. The Engineer III, Enterprise Network is a key contributor... ...Suite (Excel, Word, PowerPoint, Outlook) ServiceNow ticketing systems Diagramming tools (...ServicenowTemporary workWork at office$89.2k - $194.79k
...solutions and professional services to the Federal Government.... ...Operations Center (DNOC) Tier II Incident Management Technician to support the customer's... ...use of Microfocus tools, ServiceNow, and knowledge of the various... ...of OSI layers 1, 2, and 3 to troubleshoot various network...ServicenowTemporary workWork at officeLocal areaRelocation- ...Defense, Civilian Government, and Commercial markets.The Tier 1 Technical Support Specialist operates as the service desk’s single point of contact for a deployable tactical... ..., Tampa Microwave, StarShield, Lite Coms, and L-3 Technology terminalsRegional Hub Node (RHN)...Contract workRemote work
- ...We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses... ...ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. Documentation & Process Management...ServicenowWork at officeLocal areaRemote workAfternoon shift
- ...-scale Endpoint Virtualization service. You will be responsible for the... ...field and Minimum three (3) years experience in software... ...an IT Infrastructure Library (ITIL) framework. One (1) year of... ...TITLE: IT Applications Engineer III LOCATION: Greenwood Village,...Temporary workWork experience placementWork at officeLocal areaFlexible hours
$100k - $130k
About the Company Honu Services located in Kailua, Hawaii was founded... ...The Technical Operations Level 3 role serves as an advanced... ...IT Service Management tools (ServiceNow preferred). Strong knowledge... ...Qualifications CompTIA Security+ ITIL v4 Microsoft Certifications:...ServicenowTemporary workRemote workWork from homeFlexible hoursAfternoon shiftEarly shift$26.44 - $38.46 per hour
IT Support Analyst / Field Service Technician In Office: Monday-Friday, 8AM -... ...team, handling day-to-day help desk tickets, user issues, and... ...operations What You'll Bring 3-5 years of IT support experience... ...with ITSM tools such as ServiceNow (or similar), and exposure to...ServicenowWeekly payFor subcontractorWork at officeLocal areaRemote workMonday to Friday- Position Objective Provide services as a Human Capital Program Support Specialist III in support of the overall functions of NASA’s Executive Services Division... ...Staffing (USAS) Human Resources Service Delivery (HRSD)/ServiceNow (SNOW) Business Objects (BOBJ) Executive...ServicenowContract workFor contractors
$20.83 - $26.25 per hour
...Overview The Customer Service Representative,... ...handling by higher-tier teams. Follow... ...paths and service desk runbooks, handing off... ...work experience. ~0-3 years of... ...tools (for example, ServiceNow, JIRA, or similar platforms... ...as CompTIA A+ or ITIL Foundation indicating...ServicenowContract workWork experience placementWork at office- ...delivering exceptional customer service. This role addresses complex... ...escalation resource for Service Desk Level I, providing expert and... ...problems in accordance with ITIL standards. Research, analyze,... ...such as Jira Service Management, ServiceNow, or BMC Helix. Strong...ServicenowWork at office
- ...Training Solution Consultant Location: ENGLEWOOD, CO This is a remote position. Duration: 3+ Months Contract ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help...ServicenowRemote jobContract workFor contractorsWork at office
- ...client is looking for a Help desk Support technician that will provide Level 1... ...desktop support, troubleshooting, service monitoring. This is a... ...Skills and Requirements 1-3 years of experience in a helpdesk... ...computers Experience with ServiceNow Experience with Linux...ServicenowContract workRemote work
- ...ServiceNow Business Architect Location: Denver, CO (Onsite from Day... ...liaison between the NOC and the Service Management team to design,... ...Required Skills: ~ ETOM/ITIL certification, ServiceNow Architect... ...Implementor Certification ~3 or more years of hands-on experience...ServicenowNight shift
- ...has an opening for a Help Desk Analyst 105304This... ...DetailsThis position provides Tier I support for myColorado... ...associated with IT services and applications.Provides... ...transferred to the Tier II / Tier III support group.Abide by... ...experienceNovice (1-3 Years)...Live inRemote work
$56.96k - $85.44k
...of Insight Global is seeking a Service Desk Analyst to join their... ...technology needs, this role provides Tier 1 technical support through phone... ...work experience - 3+ years of customer service experience... ...Have Skills & Experience - ITIL, HDI, Microsoft, CompTIA A+ or...Work experience placementRemote work$24 - $27 per hour
...setting up new employees 2. Strong Customer Service/Communication skills, including ability... ...and engage with C-level VIPs as needed 3. Ability to self-prioritize 4. 1-3... ...Additional Qualifications: • Experience with ServiceNow a plus • Basic understanding of AV...ServicenowContract workTemporary workImmediate startWeekend work$52k - $62k
...Job Title: Tier 1 Support Technician — MSP Experience Required Location: Denver Metro Area Work... ...is a high-performance Managed IT Services and Cybersecurity firm supporting growing... ...performing team — not a volume-based help desk. If you have MSP experience, care...Full timeLocal area$25.5 per hour
...currently hiring for an IT Service Technician to provide onsite... ...required to obtain an A+, ITIL Foundation, HDI... ...with support teams, help desks, customers and other technical... ...received via the ServiceNow ticketing system.... ...communication devices. Provide tier 2 support, including...ServicenowContract workCurrently hiringLocal areaRemote workRelocation
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