Brand Manager - Marketplace

Role Description

We are hiring a Brand Manager - Marketplace to join the Marketplace Services Brand Management team. This team owns the strategy for our clients to capture, grow and expand their Amazon revenue and brand awareness. The team is highly analytical, thoughtful, and proactive. Clients come to us because of our strategic, high-touch service, and this team is at the center of our client satisfaction, retention, and expansion.

• Provide direct executional support to Brand Managers/Directors and their brands. You may support one or more brand portfolios.
• Under the guidance of a Brand Manager/Director, prepare effectively for client meetings with regards to data analytics, reporting, attendees required, goals/outcomes definition, etc. and build into a high-quality visual format.
• Attend all client meetings and provide proactive communication to client on all action items and statuses.
• Support executional priorities by submitting internal tickets to cross-functional teams, such as Operations and Content, for action required. Track the flow and completion of them and ensure they are being completed timely.
• Track and report on overall contracted deliverables to support strong account health and client satisfaction and retention.
• Work cross-functionally with Media and Operations to achieve client goals efficiently.
• Learn hands-on Ecommerce skills that cover media, SEO, supply chain, content, merchandising, and other facets of a business.
• Develop and maintain knowledge of Amazon strategy and retail developments.
• Develop an understanding of brand strategy and how to lead accounts in order to promote to higher levels of Brand Management.

Qualifications

• Excellent problem-solving skills and attention to detail.
• Forward-thinking, proactive, and curious.
• Excellent written and verbal communication skills.
• High level relationship building skills based around trust and accountability.
• Ability to manage multiple priorities in a fast-paced, high-growth environment and adapt and pivot quickly when change occurs.
• Strong sense of ownership, drives for results and thrives in a high-performance culture.

Requirements

• 5+ years of professional experience.
• Hands-on experience with TikTok Shop.
• Marketplace experience: Amazon, TikTok Shop, Walmart, etc.
• Proven experience managing multiple projects simultaneously while prioritizing tasks and deadlines.
• Experience that has yielded a solid understanding of eCommerce principles including media, SEO, supply chain, content, and merchandising.
• Proven experience analyzing data, preparing reports, and tracking deliverables utilizing Excel.

Nice to Haves

• Previous Amazon or eCommerce experience.
• Bachelor’s Degree; preferably in Business or similar program.
• Digital marketing/media experience (internship or FT position).