Receptionist & Switchboard

Receptionist

Pay rate: $20.00- $21.00/hr Hours: 8-5pm, M-F Location: Boston, MA Temp to hire

Summary:

• Manage daily guest list
• Greet guests professionally and courteously
• Complete guest registration inquiries sent to the'reception' mailbox
• Respond to incoming inquiries, confirming they have been completed
• Maintain the cleanliness of the reception area, including seating area, always
• Route incoming calls and voicemails to the proper party
• Be a supportive and helpful resource for our associates
• Register guests onto the security list known as BXP
• Request replacement access badges
• Maintain Grab-N-Go cards
• Distribute monthly T-passes
• Register all new employee/Temp/Contractor & Co-ops in the company's badging and seating systems.
• Book rooms via a reservation system
• Maintain monthly data and Site Procedure.

Must Have Skills:

• High level of computer data entry skills.
• Customer facing experience with a monthly footprint of 350-450 guests.
• Problem solving skills
• Organized
• Multitasking
• Excellent written and spoken communication skills
• Excellent computer skills (Microsoft office and 365)

Workplace and Dress Code:

• Driving: No
• Dress Code: Business Casual; Having a few tattoos and piercing is okay, however, if they are visually excessive, the candidate may be asked to cover them by dressing accordingly.
• Vaccine Requirements: None
• The worksite location is 888 Boylston Street 5th Floor, Boston, MA 02199-8197 United States, however, interviews will be held at Ricoh's office in Boston. There is no parking provided at the worksite.

Qualifications:

• Requires high school diploma or equivalent and 2+ years of prior switchboard experience.
• MS Office Suite experience, specifically Word and Excel.
• Excellent customer service skills and detail oriented.
• Ability to handle multiple tasks simultaneously.
• Demonstrated organizational and communications skills

Benefits: (employee contribution) Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.