Security Officer Patrol Guard

Job Description

Job Description

As a Security Officer Patrol Guard in Sunnyvale, TX , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer at a dynamic retail location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help discourage security-related incidents. You will support access control needs, respond to customer and staff concerns, and deliver outstanding service through clear communication, teamwork, reliability, and integrity in a fast-paced environment.

Position Type: Full Time

Pay Rate: $18.54 / Hour

Job Schedule:

DayTimeWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PMSat02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to visitors, customers, and/or staff by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting details and sharing information with site contacts and/or local responders as needed.
• Conduct regular and random patrols throughout the retail location, sales floor areas, entrances, exits, receiving areas, parking areas, and perimeter to help to deter unwanted activity and identify unusual conditions.
• Monitor access points, observe customer and employee activity, and report suspicious behavior, policy violations, and/or maintenance concerns to the appropriate personnel.
• Support a professional shopping environment by providing directions, answering questions, and assisting with security-related issues involving guests, merchandise areas, and/or store operations.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Access control and badge experience is preferred.
• Loss prevention experience is preferred.
• Customer service experience is preferred.
• X-Ray screening experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.