Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2022 and currently lead a team of 11. I've been with State Farm for over 15 years, beginning my career selling life insurance door to door before achieving my goal of becoming an agent.

Community involvement is important to us. I serve on local business association boards, sponsor the local Farmers Market, and support nonprofits and community events throughout the Portland metro area.

Our agency offers a 401(k), eight paid holidays, 10 days of PTO, hiring bonus opportunities, and guaranteed annual pay increases beginning after the first year. We also offer exceptional scheduling flexibility, paid employee parking, and convenient access to three nearby bus stops. As a family-friendly office, we understand that life happens! We even have a dedicated space for children when parents occasionally need to bring them to work. Plus, we always keep the office stocked with snacks!

Our culture is upbeat, welcoming, and genuinely supportive. We have a wonderfully diverse team and encourage candidates from all backgrounds to apply. We believe in maintaining a positive, drama-free workplace where everyone feels valued, respected, and supported. I'm looking for someone who is positive, honest, self-motivated, and leads with integrity. If you're looking for a flexible, family-friendly environment where you can grow professionally and enjoy coming to work, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Associate for Jacquline Fitzgibbon - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.