Data Center Contract Support Associate

About this role:

Are you ready for a career in Data Center operations across apremier regional portfolio? We are seeking a highly skilled Data CenterContract Support specialist to oversee key facilities across New Jersey and NewYork. In this regional role, you will be the operational backbone for majordata centers in Princeton, NJ, Dayton, NJ, Totowa, NJ, Piscataway, NJ, andOrangeburg, NY. You will primarily work at the site closest to you with minortravel to the other sites. You willmanage vendor contracts, ensure strict uptime compliance, and maintain peakoperational efficiency across all sites. If you thrive in fast-paced techenvironments and excel at regional coordination, this role is for you.

What You’ll Do:

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.

• Understand the scope of the contract and make sure that all work is carried out accordingly.

• Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.

• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.

• Review processed invoices and ensure accurate cost center coding. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.

• Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.

• Process purchase orders: support purchase order tracking and issue resolution.

• Assist with the creation of operating and capital budgets: support tracking and reporting against budget.

• Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.

• Manage work orders assigned to technicians, subcontractors and vendors as needed.

• Generate complex reports within CMMS system on open and closed work orders and check status with the appropriate technician or vendor

• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.

• Deliver monthly reporting support on Contract and Business Unit Reviews.

• Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment. Maintain QHSE documentation and ensure it is available using company systems.

• Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.

• Impact own team and other teams whose work activities are closely related.

• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• High School Diploma or GED with 3-4 years of job-related experience.

• A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.

• Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Organizational skills with an advanced inquisitive mindset.

• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Data Center Contract Support position is $60,000 annually or $28.85/hr and the maximum salary of $75,000 annually or 36.06/hr . The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io or via telephone at View phone number on click.appcast.io (U.S.) and View phone number on click.appcast.io (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)