Business Analyst

Pay Range: ​(Minimum to mid pay range specific to NY, CA, CO, WA, MD) 85,400.00 - 106,700.00 USD Annual Brinks Texas License #C00550 #LI-Remote About Brink's: The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description GENERAL SUMMARY Brinks is building the premier ATM Managed Services organization suite of tools, technologies, and services that are second to none in ATM portfolio management. Our organization is dedicated to ensuring high availability for all ATM fleets, from Financial Instituti ons to independent ATM deployers, providing a reliable service our customers rely on. Brinks Global ATM Managed Services’ Product Engineering division partners closely with Financial Institutions to deliver scalable ATM outsourcing solutions. The Business Analyst plays a critical role in enabling the successful onboarding and management of Financial Institutions by defining, coordinating, and validating the data feeds and systems required to support forecasting, reconciliation, dispute management, and chargeback operations. This role serves as the connective tissue between Financial Institutions and Brinks’ internal teams — ensuring clarity of requirements, precision in data integration, and operational readiness at launch and beyond. The Business Analyst will a lso partner with Product Engineering to continuously improve onboarding workflows, automation capabilities, and data ingestion processes. ROLE OVERVIEW As Business Analyst – ATM Outsourcing & Financial Integrations, you are a key architect of Brinks’ ATM Managed Services growth strategy. Your impact will be immediately felt — directly shaping the efficiency, scalability, and excellence of Financial Institut ion onboarding and all ongoing data operations. You will work cross - functionally with Operations, Treasury, Settlement, Risk, Dispute Management, and Technology teams to ensure that all required transaction data, settlement files, and reporting feeds are properly defined, transmitted, validated, and ope rationalized. This role demands analytical acumen, documentation skills, deep financial services expertise, and a proven ability to transform complexity into actionable business and technical requirements. You will thrive in an environment defined by rapid change and hi gh expectations. The ideal candidate is a driven, detail oriented — confident in collaborating with Financial Institutions and energized by building scalable, process - driven solutions that eliminate friction and elevate outcomes. Pay: $70,000 - $75,000 KEY RESPONSIBILITIES • Serve as the primary technology liaison for Financial Institutions during ATM outsourcing onboarding • Lead discovery sessions to identify required data feeds for o ATM transaction forecasting o Settlement and reconciliation o Cash management reporting and operational analytics o Dispute and chargeback management • Document detailed business requirements, data specifications, file formats, and delivery methods (SFTP, API, batch files), mapping logic, and transmission schedules. • Oversee ingestion and validation of data feeds to ensure completeness, accuracy, and operational readiness JOB DESCRIPTION • Identify data gaps, discrepancies, and process risks, drive resolution with internal and external stakeholders. • Support reconciliation and settlement processes and assist with root - cause analysis of variances. • Partner with dispute and chargeback teams to ensure proper transaction mapping and reporting accuracy . • Develop and maintain onboarding playbooks, standard operating procedures, data specifications, and documentation templates. • Translate business needs into user stories, process maps, and functional requirements for Product Engineering . • Identify automation opportunities to improve onboarding timelines, scalability, and data validation controls. • Drive continuous improvement initiatives that reduce manual effort and enhance operational transparency. • Collect requirements, timelines, outcomes, and cost justifications, and using those work products, produce capital expenditure requests and push them through the delegation of authority processes KNOWLEDGE, SKILLS & ABILITIES • 7+ years of experience as a Business Analyst within financial services, banking, payments, or fintech environments. • Understanding of financial transaction processing, reconciliation workflows, and dispute/chargeback operations. Experience working directly with Financial Institutions in a regulated environment. • Ability to translate business needs into clear functional and technical requirements. • Analytical and problem - solving skills with a high level of attention to detail. • Effective communicator using both verbal and written communication across technical and non - technical audiences. • Ability to drive alignment across diverse stakeholder groups and navigate conflicting priorities. • Understanding of iterative development methodologies and working within Agile frameworks. • Ability to match technology capabilities to business value while understanding operational and compliance risks. • Comfort operating in a fast - paced, high - growth environment with evolving priorities. • Ability to produce documentation, specifications, cost justifications, business cases, authorization requests, and other general supporting documentation • Technically minded with a desire to see systems (strong Systems Thinker) MINIMUM QUALIFICATIONS • Bachelor’s degree in business, f inance, i nformation s ystems, c omputer s cience, or related field. • Brinks does not offer Visa sponsorship for the Business Analyst role. • 3+ years of experience gathering and documenting business and data requirements. • Experience supporting data integrations involving SFTP, APIs, or structured flat files. • Experience working cross - functionally with Operations and Engineering teams. • Demonstrated experience managing multiple initiatives simultaneously while meeting deadlines. • Documented track record of improving business processes or onboarding efficiency. COMPUTER / APPLICATIONS SKILLS • Knowledge of Microsoft Suite, including Outlook, Word, Excel, and PowerPoint. • Experience with project management tools such as ClickUp, Jira, Microsoft Project, or similar platforms. • Familiarity with data analysis tools and basic SQL is preferred. • Ability to create process diagrams and documentation using tools such as Visio, Lucidchart, Miro, or similar. SUPERVISORY / MANAGEMENT DUTIES This position does not have direct supervisory responsibilities. However, the Business Analyst is responsible for coordinating cross - functional onboarding efforts, influencing stakeholders, and driving accountability across internal and external partners t o ensure successful implementation outcomes. What’s Next? Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Build a Career with Purpose at Brink’s For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink’s offers a place to build a meaningful career. Here, you’ll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what’s right, working together, and striving for excellence. If you’re looking for a career that combines purpose with performance, Brink’s is the place for you. Brink’s is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know we’re here to support you every step of the way. See the “Terms and Conditions for Brink's” at: Terms of Use - Brink's US ( See the “Brink's California Consumer Privacy Notice” at: Brink's California Consumer Privacy Act Notice - Brink's US (