Sr Product Manager, Books Product Inclusion

Great products don't just scale - they innovate to meet the broadest possible range of customer needs. On the Books Product Inclusion team, you'll drive that innovation across reading, shopping, and publishing experiences.

The ideal candidate thrives when solving ambiguous problems, thinks big about new opportunities while understanding technical constraints, and influences effectively with cross-functional colleagues around the world up to a VP level. We're looking for a teammate with a track record of learning how societal biases affect different communities and applying those learnings to build better products.

Key job responsibilities

- Use high judgment to bring domain expertise about disrupting societal biases to business decisions, in order to help us delight the broadest possible range of customers

- Understand customer needs using cross-functional methodologies, including innovating new approaches to uncover insights

- Conduct and synthesize customer research to generate actionable insights that inform product strategy and roadmaps

- Partner with cross-functional teams across Books to understand and solve ambiguous challenges at the intersection of business priorities and customer inclusion

- Build compelling business cases using qualitative and quantitative insights to secure resources and drive prioritization of customer inclusion opportunities

- Develop solutions that ensure products and services powered by Gen AI work well for customers with a range of life experiences

- Use Gen AI to scale Customer Obsession excellence through integration in everyday tools

- Develop new metrics and measurement approaches that go beyond the average customer experience

A day in the life

This Senior Product Manager will partner with product, science, technical, research, and design teams across Books, working with different parts of the business over time to identify and solve the most important customer inclusion challenges. While you'll partner deeply with the teams that own specific products and services, your success will be measured on your own goals and deliverables that you drive to completion independently-creating solutions, not just identifying problems.

BASIC QUALIFICATIONS

- 5+ years of product or program management, product marketing, business development or technology experience

- Bachelor's degree or equivalent

- Experience as a product manager or owner

- Experience with feature delivery and tradeoffs of a product

- Experience owning/driving roadmap strategy and definition

- Experience working across functional teams and senior stakeholders

PREFERRED QUALIFICATIONS

- Experience in areas such as market research, statistics, finance or qualitative/quantitative research

- Experience in influencing senior leadership through data driven insights

- Experience with end to end product delivery

- Experience owning technology products

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

USA, WA, Seattle - 136,000.00 - 184,100.00 USD annually