Financial Advocate

$21 - $23 per hour

Access Dubuque

Dubuque, IA

Financial Advocate

Crescent Community Health Center

1 Positions

ID: 545

Posted On 07/07/2026

Job Overview

Job Purpose:

The Financial Advocate at Crescent Community Health Center is responsible for assisting patients with financial guidance and support, ensuring they understand their billing and payment options. This role is crucial in helping patients navigate the complexities of healthcare costs, thereby promoting access to necessary medical services.

Key Responsibilities:

Provide comprehensive financial counseling to patients, helping them understand their billing statements and payment options.
Assist patients in applying for financial assistance programs, including Medicaid and other government-sponsored programs.
Collaborate with healthcare providers and administrative staff to ensure accurate billing and patient account management.
Utilize Epic/OCHIN or other electronic health records to track patient interactions and financial transactions.
Maintain up-to-date knowledge of community health resources and financial assistance programs to effectively guide patients.
Act as a liaison between patients and insurance companies to resolve billing issues and discrepancies.
Conduct outreach and education sessions to inform patients about available financial resources and support services.
Ensure all financial advocacy activities comply with Crescent Community Health Center policies and relevant regulations.
Support bi-lingual patient populations by providing translation services and culturally sensitive financial guidance.
Participate in team meetings and contribute to the continuous improvement of financial advocacy services.

Primary Contact

1687968942012

Carol Caldwell

Director of Human Capital & Culture,

View phone number on click.appcast.io

Phone

Fax

[email protected]

False

Job Details

Categories

Health Care

Location

Dubuque, IA

Shift

First Shift

Job Type

Employee

Full/Part

Full Time

Pay/Salary

$21 - $23 per hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Paid Sick Leave

PTO (Paid Time Off)

Paid Holidays

Tuition Reimbursement

Qualifications

Education

High School/GED

Experience

1-2 Years

Company ID

947

Job REQ #

545

# Positions

Start Date

20260707

End Date

20260824

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Crescent Community Health Center

About the Company

Crescent Community Health Center is a local medical and dental clinic providing basic (primary) medical and oral health care. Our doctors, dentists, nurse practitioners, dental hygienists and other staff offer high-quality and affordable care to anyone needing a medical and/or dental home. Our philosophy is to make the patient the center of care and a partner in treatment. The cost of our services for uninsured patients are figured on a sliding fee scale and discounted based upon the household income and size. We serve individuals and families who are uninsured, underinsured and those with various types of insurance. Patients from any area are welcomed to our practice.

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Vacancy posted 3 days ago

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