Director, Enterprise Project Management (EPMO) - Wealth Management

Overview Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. We are bold and committed to action and strive to foster a work environment where differences are understood, valued and intentionally pursued. We believe employees own our culture and have a responsibility to foster an environment where we can bring our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Opportunity Director, EPMO – Wealth Management is an enterprise leader who oversees a portfolio of complex programs and projects in the Wealth Management business. The role acts as a strategic partner to business, technology, operations, finance and compliance leaders, and as a delivery manager responsible for delivering the expected outcomes of business initiatives. The role ensures alignment between enterprise strategy, investment, and execution while driving disciplined delivery, transparency, and measurable business outcomes across the portfolio. The successful candidate will oversee multiple complex projects, engage senior leaders to shape priorities, resolve tradeoffs, remove barriers, and develop high-performing teams of program and project managers that deliver predictable outcomes in a fast-paced, highly matrixed and regulated environment. Program & Project Management Develop and maintain a product delivery roadmap and drive the execution of Wealth Management business initiatives with business, product, and technology leaders. Follow enterprise and/or leading project management frameworks, processes and discipline. Proactively manage portfolio-level risks, issues, assumptions, dependencies, and financials, identifying systemic trends and driving timely resolution and alignment at the appropriate leadership level. Develop and deliver executive-level communications, including portfolio health views, risk narratives, dependency analyses, investment tradeoffs, and outcome reporting. Partner with legal, risk and compliance (LRC) stakeholders to ensure compliance, transparency, and effective escalation. Direct the coordination and management of program and project manager resources and allocations based on skills match and evolving needs of the portfolio. Digital Platform Implementations & Process Optimization Lead the deployment and ongoing enhancement of Wealthpath, Voya’s wealth management platform for advisors, collaborating with technology teams, vendors, and business stakeholders. Ensure seamless integration of platforms into existing workflows to improve advisor and client experiences. Manage change initiatives and stakeholder engagement to maximize adoption and minimize disruption. Identify and implement process improvements that enhance efficiency and scalability within Wealth Management. Leverage data-driven insights to inform decisions and improve project outcomes. Align operational improvements with regulatory requirements and compliance standards. People, Leadership & Strategy Partner with senior leaders to align projects with organizational priorities, KPIs, and growth objectives. Provide direction and assign projects to team members aligned with business and technology priorities. Foster a team environment that balances the “art” and “science” of project delivery across various methodologies while building bench strength and growth opportunities. Demonstrated ability in coaching and mentoring program and project managers across levels to increase abilities and leadership skills. Provide training and development opportunities, including stretch assignments, and give open, honest feedback to aid in talent development. Cross Functional Collaboration Foster strong partnerships across business units, technology, operations, finance, legal, risk, compliance, and other key functions. Serve as a liaison between Leadership and project teams to ensure strategic alignment and timely delivery. Reporting & Analytics Develop and maintain comprehensive project portfolios, dashboards, and performance reports for executive visibility. Provide actionable insights to adjust strategies, prioritize initiatives, and optimize resource allocation. Ensure accurate and timely communication of progress, risks, and mitigation plans. Financial Stewardship Coordinate portfolio-level business case governance (value hypotheses, cost estimates, benefits, risk, sensitivity) with Business and Technology Leads. Partner with Finance to manage annual planning, quarterly re-forecasts, and in-year investment trade-offs. Track forecast accuracy and investment health; drive transparency on burn, variance, and funding decisions. Qualifications 10-15+ years in portfolio/program/project management within the wealth management or financial services sectors, with a focus on technology & strategic initiatives. Bachelor’s or master’s degree, or related field or equivalent work experience required. Experience in top-tier consulting firms with managing large and complex transformation initiatives is a plus. Demonstrated success implementing portfolio governance, planning cadences, and investment prioritization frameworks. Expertise in hybrid delivery models (Agile/Scaled Agile + Waterfall), including release planning, dependency management, and integrated roadmaps. Proven ability to influence senior stakeholders without direct authority, balancing business outcomes and technology feasibility. Highly collaborative and effective partner; ability to drive change in a matrix managed, geographically dispersed environment. Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously. Strategic thinking with strong analytical capability and attention to detail. Strong problem-solving and critical thinking skills, with ability to navigate ambiguity. Experience with portfolio and program management tooling (e.g., Planview, Azure DevOps, Power BI) and enterprise governance models. Certifications: PMP, PgMP, PfMP, PMI-ACP, SAFe (or equivalent); ITIL a plus. Compensation & Benefits Compensation Pay Disclosure: Voya is committed to pay that’s fair and equitable. The salary range below reflects the expected hiring range for this position in listed locations. In addition to base salary, Voya offers incentive opportunities based on role to reward performance. Salaries for part-time roles will be prorated. $170,000 - $185,000 Be Well. Stay Well. Voya provides resources to support your physical, financial, social and emotional well-being. Benefits include a range of plans and programs designed for you and your family. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan – with generous company matching contributions (up to 6%) Voya Retirement Plan – employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day Paid volunteer time — 40 hours per calendar year Critical Skills Customer Focused: Drive to delight customers and deliver unique solutions. Critical Thinking: Analytical problem solving of data to reach well-reasoned solutions. Team Mentality: Partner effectively to drive culture and achieve goals. Business Acumen: Understanding of the financial services industry to make sound decisions. Learning Agility: Openness to new ideas and skills to stay competitive. Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya provides equal opportunity regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits, please reference resources for applicants with disabilities. 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