FAO Analyst

AR/Credit Collections Agent Level 1

Full Time Clerical

Sarasota, FL, US

Salary Range: $16.00 – 17.00/hour

AR/Credit Collections Agent Level 1

Join the Thriving Team at VWi!

At VWi, we're not just a business-services provider; we're the catalyst for global transformation! Our clients rely on us to revolutionize their operations, making them leaner, more dynamic, and incredibly efficient.

And guess what? You could be part of this electrifying journey! We're currently on the lookout for an AR/Credit Collections Agent Level 1 who's ready to dive into the heart of our operations and make a real impact.

Why join us? Well, apart from being at the forefront of innovation, we offer a benefits package that's out of this world! Picture this: health insurance options that include Co-Pay & HDHP plans, a Health Savings Account (HSA), Flexible Spending Account (FSA), Short Term Disability (STD) and Dental and Vision coverage. But wait, there's more! We've got your back with Long Term Disability, Basic Life & AD&D insurance (all employer-paid!), and even pet insurance for fur babies!

But that's not all—how about a VOYA 401k plan and a kick-ass Employee Referral Program? Oh, and did we mention our commitment to work/life balance? You'll enjoy generous paid time off, including holidays and PTO that increases with your tenure. It's all about keeping you happy and energized!

Overview: We're all about flexibility! While we prefer onsite/hybrid arrangements, we're open to remote work too.

Now, onto the nitty-gritty:

Essential Job Functions

• Review customer accounts and apply credit policy to release or hold orders
• Accurately research accounts and have the ability to explain the account/invoice to the client/customer
• Work with client internal departments to verify disputes and process payments
• Understand client objectives and tailor work product to achieve same
• Maintain orderly and complete detailed documentation on all accounts and collection efforts
• Maintain professional working relationships with customers, clients, and coworkers at all times
• Other duties as assigned

Knowledge, Skills, and Abilities

• Strong organization skills; ability to multi-task
• Certified or Hands On -Experience Microsoft knowledge (Word, Outlook and Excel)
• Language fluency in Spanish or French is a plus

Education and Experience

High School diploma, GED or equivalent

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
• This position will not require travel - up to 0%
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements

**Smartphone with the ability to download an authenticator app is required.**

We are committed to diversity in the workplace.

Must be authorized to work in the U.S.

Hire VETS GOLD Medallion Award Winner!

Equal Opportunity Employer - E-Verify Employer - Drug Free Workplace

Transitioning Teachers, Veterans and Veteran family members are encouraged to apply!