Staff Project Engagement Specialist - Roanoke, VA (Richmond)

The Staff Project Engagement Specialist executes field-based outreach and serves as a primary point of contact for community stakeholders during projects. The Staff Project Engagement Specialist delivers timely construction notifications, documents and tracks issues, and maintains consistent on-site presence to support access coordination and issue resolution. Execute door-to-door engagement and stakeholder outreach for projects. Update, deliver, and explain construction notifications, including schedules, access impacts, and restoration timelines. Maintain on-site presence during a project to address questions and concerns. Document stakeholder feedback, concerns, and resolutions accurately. Prepare daily and weekly field reports summarizing outreach activities and issues. Coordinate with project teams to make sure there is consistent messaging. Identify recurring concerns and recommend outreach or mitigation improvements. Maintain compliance with company and project site safety policies, protocols, and training requirements. Performs other duties as assigned Complies with all policies and standards Qualifications - External High School Diploma/GED or equivalent and 8 years related experience required or Associate Degree in a related field and 6 years related experience required or Bachelor Degree in Communications, Planning, Public Affairs, or related field and 4 years related experience required Experience in outreach, community engagement, or field-based roles required Experience documenting issues and managing follow-ups in Client Relationship Management or other tracking tools required Excellent verbal and written communication skills. Proficient in the use of computer software (i.e., Microsoft Word, Excel, PowerPoint). Ability to work outside and walk for extended periods of time. Ability to travel to project sites, as required. Valid driver’s license required. The Staff Project Engagement Specialist executes field-based outreach and serves as a primary point of contact for community stakeholders during projects. The Staff Project Engagement Specialist delivers timely construction notifications, documents and tracks issues, and maintains consistent on-site presence to support access coordination and issue resolution. Execute door-to-door engagement and stakeholder outreach for projects. Update, deliver, and explain construction notifications, including schedules, access impacts, and restoration timelines. Maintain on-site presence during a project to address questions and concerns. Document stakeholder feedback, concerns, and resolutions accurately. Prepare daily and weekly field reports summarizing outreach activities and issues. Coordinate with project teams to make sure there is consistent messaging. Identify recurring concerns and recommend outreach or mitigation improvements. Maintain compliance with company and project site safety policies, protocols, and training requirements. Performs other duties as assigned Complies with all policies and standards Burns & McDonnell