Medical Assistant - PCC

Job Description

Job Description

We are seeking a compassionate and detail-oriented Medical Assistant - Patient Care Coordinator to support administrative functions within our healthcare practice. This role serves as a key point of contact for patients, ensuring a smooth, efficient, and positive care experience from check-in through follow-up. The ideal candidate is patient-focused, highly organized, and comfortable balancing hands-on clinical duties with care coordination responsibilities.

Key Responsibilities

• Serve as the primary point of contact for patients, coordinating appointments, referrals, and follow-up care
• Support patient intake, scheduling, and documentation within the EHR system
• Educate patients on procedures, care plans, and next steps to ensure understanding and compliance
• Coordinate diagnostic testing, lab work, and external referrals
• Maintain accurate and timely patient records in compliance with HIPAA and clinical standards
• Assist with prior authorizations, insurance verification, and patient communication as needed
• Collaborate closely with providers, nurses, and administrative staff to optimize patient flow

Qualifications

• Certified Medical Assistant 
• 2+ years of experience in a clinical healthcare setting preferred
• Strong patient communication and interpersonal skills
• Proficiency with EHR systems and basic medical documentation
• Ability to multitask and stay organized

Preferred Skills

• Experience in outpatient or specialty practice settings
• Strong customer service and patient advocacy skills
• Ability to remain calm, professional, and compassionate under pressure
• Attention to detail and commitment to high-quality patient care

About Our Company

We are a patient-focused healthcare organization dedicated to providing compassionate, high-quality medical care in a welcoming and professional environment. Our team works together to ensure every patient feels respected, comfortable, and well cared for.

We value teamwork, integrity, professionalism, and continuous growth. We are looking for dedicated healthcare professionals who share our commitment to excellent patient care and want to grow with a supportive team.

Company Description

About Our Company\n\nWe are a patient-focused healthcare organization dedicated to providing compassionate, high-quality medical care in a welcoming and professional environment. Our team works together to ensure every patient feels respected, comfortable, and well cared for.\n\nWe value teamwork, integrity, professionalism, and continuous growth. We are looking for dedicated healthcare professionals who share our commitment to excellent patient care and want to grow with a supportive team.\n