Players Club Representative

Players Club Representative

Located in Miami Gardens, FL, Calder Casino has been bringing excitement and top-notch entertainment to guests since 2010. With a vibrant atmosphere, thrilling slots, a dynamic card room, and exciting promotions, we're known for delivering unforgettable experiences. But what truly sets us apart? Our team! We take pride in having the friendliest staff in town and fostering a welcoming, fun, and rewarding work environment. We also believe in investing in our team's success, offering growth and development opportunities to help you build a fulfilling career. Come be a part of our growing team and bring your energy to the action!

JOB SUMMARY

Calder Casino is a great place to work! As a Players Club Representative, you will provide support to the Marketing Department and assists with slot tournaments, player accounts, marketing, and promotions, as well as greeting tour buses and welcoming all patrons to the casino. Assure that guests have a favorable gaming experience. Calder Casino offers a comprehensive and competitive benefits package and other perks for eligible Team Members including but not limited to: Paid Time Off, 401K, Medical, Dental, Vision, Life, STD, LTD, Employee Stock Purchase Plan, Tuition Reimbursement, Team Member exclusive discounts, and more!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Tracking and issuing player cards for new and existing accounts.
• Redeem points from accounts for guests for cash or prizes.
• Assist with weekly and large scale slot tournaments, including registration.
• Greeting busses requiring the explanation of the casino, handing out of coupon books and issuing Players Club cards, handle special coupons, and any other business.
• Coordinating promotions and events.
• Ensure the safety and security of guests and employees.
• Assist when needed with Promotions & Special Events setup/teardown, executions and announcing.
• Other duties as assigned.

REQUIRED SKILLS AND ABILITIES

Maintaining a professional working relationship among all personnel. Oral and written communication skills. Willingness to assume responsibility relative to the Players Club.

EDUCATION AND EXPERIENCE

A high school diploma or GED equivalent. Zero to two years experience in customer service or clerical. Ability to obtain a valid gaming license.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; reach with hands and arms; use fingers to handle, or feel objects, tools, or controls; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may be required to lift and/or move up to 30 pounds. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.