Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

**Bilingual Spanish Preferred**

Join Our Team: A High-Energy, Customer-Centered Agency with a Family-First Culture!

I began my State Farm journey in 2001 as a team member working alongside my father. Inspired by his example, I launched my first agency in Selden in 2012 and expanded with a second office in Rocky Point in 2022. Over 23 years, my passion for this career has only grown, and I’m committed to creating a workplace where my team thrives every day.

Our agency’s mission is simple: take care of our customers better than anyone else. We provide personalized insurance education to help families make informed decisions, striving to deliver a “Concierge” level of service. This commitment has earned us a strong referral-based business and glowing Google reviews.

Family is at the heart of everything we do—both mine and my team’s. My wife Corey and I have three young children, and I understand the importance of balance. Our team culture is built around support, empowerment, and a shared sense of purpose.

If you’re seeking a high-energy, high-volume workplace where you’ll feel accomplished and valued every day, we’d love for you to join our growing team!

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual Spanish preferred